Front Desk Receptionist – Medical Office

Job Location: Alexandria, LA
Pay: $15.00/hour
Full-Time Day Shift

Now Hiring: Front Desk Receptionist

A busy medical office in Alexandria, LA is seeking a professional, friendly, and dependable Front Desk Receptionist to join our team. This position serves as the first point of contact for patients and plays a key role in creating a positive patient experience while supporting the daily operations of the office.

If you enjoy helping people, have strong organizational skills, and thrive in a fast-paced environment, we’d love to hear from you!

Key Responsibilities

• Greet patients and visitors in a courteous and professional manner
• Answer and direct incoming phone calls
• Schedule, confirm, and reschedule appointments
• Check patients in and out for appointments
• Verify and update patient demographic and insurance information
• Collect copays and process payments
• Maintain accurate patient records and documentation
• Assist patients with forms and general inquiries
• Coordinate communication between patients, providers, and clinical staff
• Handle incoming mail, faxes, and other administrative tasks
• Maintain patient confidentiality and comply with HIPAA regulations

Qualifications

Required

• High School Diploma or GED
• Previous experience in a receptionist, administrative, customer service, or front desk role
• Strong verbal and written communication skills
• Basic computer proficiency and data entry skills
• Professional appearance and positive attitude
• Excellent organizational and multitasking abilities

Preferred

• Previous medical office experience
• Experience with electronic medical records (EMR/EHR) systems
• Knowledge of insurance verification and patient registration processes

Skills & Attributes

• Outstanding customer service skills
• Strong attention to detail
• Dependable and punctual
• Professional phone etiquette
• Ability to work efficiently in a fast-paced environment
• Ability to maintain confidentiality and professionalism at all times