Privacy Policy
Remedy Intelligent Staffing Privacy Policy
Last Updated: January 29, 2024
EmployBridge, its subsidiaries, and its affiliates, including, but not limited to ProLogistix, ProDrivers, ResourceMFG, RemX, Remedy Intelligent Staffing, Select, Westaff, Decca Energy, Resdin, HD Holdo, LLC, and Bluecrew LLC, (collectively, “EmployBridge,” the “Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and otherwise process Personal Information and our information practices regarding Personal Information, when you visit our website at www.employbridge.com (the “Website”) or otherwise interact with us online or offline (collectively our “Services”). EmployBridge is primarily a business-to-business entity and provides staffing opportunities for its business clients by providing clients with temporary associates. As the largest industrial staffing company in the U.S., EmployBridge strives to connect its business clients with a high performing workforce that helps companies accelerate their productivity. By using our Services, you agree that your Personal Information will be handled as described in this Policy. Your use of our Services and any dispute over privacy, is subject to this Policy and our Terms of Use, available at https://www.employbridge.com/terms-conditions, including their applicable terms governing limitations on damages and resolution of disputes. Please note, depending on how you interact or engage with us, we may provide you other privacy notices with additional details about our information practices. For example, this Policy does not apply to job applicants and candidates who apply for employment with us, or to employees in the context of the employment relationship. Residents of certain states may have additional rights concerning their Personal Information under the laws of those states. If you are a resident of California, please refer to the “California Privacy Rights” section below.
Table of Contents
- Personal Information We Collect
- How We May Use Personal Information
- How We May Disclose Personal Information
- Cookies and Other Tracking Mechanisms
- California Privacy Rights
- Retention of Personal Information
- Children’s Information
- Security
- SMS Consent and Email Marketing
- Changes to this Policy
- Contact Us
- Personal Information We Collect
As further described below, we may collect information that identifies, describes, or is reasonably capable of being associated with you (“Personal Information”) directly from you, automatically through your use of the Services, and from other sources described below. Personal Information We Collect Directly from You. While the Personal Information we collect varies depending on your use of our Services and our interactions with you, in general, we may collect from our business contacts the following Personal Information:
- Identifiers. When you contact us, including if you register for an account to learn more about our Services or otherwise communicate with us, we collect your name, email address, phone number, and any other information you may choose to provide.
- Professional and Employment-related Information. To assess and pursue potential business opportunities, we may collect and receive Personal Information about current, former, and prospective vendors, business partners, and agents, including your name, company information, contact details, and communications records.
- Responses and Feedback. If you participate in our surveys, we may collect your response and feedback, such as user satisfaction or other information related to your use of our Services, and any other information you may choose to provide.
- Events and Other Requests. We may also collect information related to your participation in our events as well as other requests you submit to us related to our Services. For example, if you register to attend an event that we host or sponsor, we may collect information related to your registration for and participation in such event.
- Business Development Information. To assess and pursue potential business opportunities, we may collect and receive Personal Information about current, former, and prospective vendors and business partners including name, company information, contact details, and communications records.
- Sensitive Personal Information. We collect Sensitive Personal Information, such as account log-in information.
Personal Information We Collect Automatically. We may automatically collect Personal Information related to your use of our Services, including through the use of cookies, pixel tags, and other similar technologies. The Personal Information we may automatically collect includes:
- Device and Browsing Information. When you visit our Websites or use our Services, we may collect IP address, browser type, domain names, access times, date/time stamps, operating system, language, device type, unique ID, Internet service provider, referring and exiting URLs, clickstream data, and similar device and browsing information.
- Activities and Usage. We also collect activity information related to your use of the Services, such as information about the links clicked, searches, features used, items viewed, time spent within the Services, your interactions with us within the Services, and other activity and usage information.
- Location Information. We may also collect or derive location information about you, such as through your IP address. If you choose to enable location-based sharing with us through your device settings, we may collect precise location information, such as GPS coordinates, to provide content that is more relevant to your location and to otherwise improve your interactions with our Services. You may turn off location data sharing through your device settings.
For more information about our use of cookies and other similar technologies, please see the “Cookies and Other Tracking Mechanisms” section below. Personal Information We Collect from Other Sources. In addition, we may collect and receive certain Personal Information from business partners, clients and customers, analytics firms, social networks, operating systems and platforms, and vendors and service providers who provide services or perform functions on our behalf. For example, we may collect your name, and contact information from our business partners, and vendors and service providers. We also may receive certain Personal Information from our customers and clients for purposes of administering our Services, or data analytics and marketing providers for purposes of reaching new clients.
- How We May Use Personal Information
We collect Personal Information about you for the following purposes:
- Services and Support. To allow you to maintain your account with us, provide and operate our Services, communicate with you about your use of the Services, provide troubleshooting and technical support, respond to your inquiries, communicate with you about the Services, and to otherwise run our day-to-day operations.
- Analytics and Improvement. To better understand how users access and use the Services and our product and service offerings, and for other research and analytical purposes, such as to evaluate and improve our Services and business operations, to develop our Services and its features, and for internal quality control and training purposes.
- Communicate With You. To respond to your inquiries, send you requested materials and newsletters, as well as information and materials regarding our Services and offerings, and to communicate with you through email messages about our Services. We also use this information to send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.
- Research and Surveys. To administer surveys and questionnaires, such as for market research or user satisfaction purposes.
- Planning and Managing Events. For event planning and management purposes, including registration, attendance, and contacting you about relevant events and Services.
- Security and Protection of Rights. To protect the Services and our business operations, and to protect our rights or those of our stakeholders; to prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms of Use.
- Defending Our Legal Rights. Including to manage and respond to actual and potential legal disputes and claims, and to otherwise establish, defend or protect our rights or interests, including in the context of anticipated or actual litigation with third parties.
- Compliance and Legal Process. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.
- Auditing, Reporting, and Other Internal Operations. To conduct financial, tax and accounting audits; audits and assessments of our operations, privacy, security and financial controls, risk, and compliance with legal obligations; our general business, accounting, record keeping and legal functions, and to maintain appropriate business records and enforce company policies and procedures.
- General Business and Operational Support. To assess and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, and to administer our business, accounting, auditing, compliance, recordkeeping, and legal functions.
- How We May Disclose Personal Information
We may disclose the Personal Information we collect for the purposes described above and as follows:
- Affiliates, Subsidiaries, and Business Partners. We may disclose the Personal Information we collect to our corporate affiliates and subsidiaries. EmployBridge also partners with other businesses to offer Services, and we may disclose Personal Information to those business partners.
- Vendors and Services Providers. We may disclose the Personal Information we collect to vendors and service providers who perform functions on our behalf, such as IT and website hosting, marketing and marketing research providers, customer support, data storage, payment processing providers, data analytics providers, auditors, consultants and legal counsel.
- Marketing and Analytics Providers. We may also disclose your Personal Information, such as device and browsing, and activities and usage information, to marketing and advertising networks, data analytics providers, and other companies who provide marketing or analytics services on our behalf. For more information see the “Cookies and Other Tracking Mechanisms” section below.
We may also disclose your Personal Information in the following circumstances:
- To Operate Our Business. We may disclose Personal Information to our business partners, affiliates, service providers, and other vendors in order to operate our business and provide our Services.
- In Support of Business Transfers. If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may disclose or transfer the Personal Information we have collected from you with or to the other company. We may also disclose certain Personal Information as necessary prior to the completion of such a transaction or other corporate transaction such as a financing or restructuring, to lenders, auditors, and third-party advisors, including attorneys and consultants.
- Compliance and Legal Obligations. To comply with our legal and compliance obligations and to respond to the legal process. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements.
- Security and Protection of Rights. Where we believe doing so is necessary to protect the Services, our rights and property, or the rights, property, and safety of others. For example, we may disclose Personal Information to (i) prevent, detect, investigate, and respond to fraud, unauthorized activities and access, illegal activities, and misuse of the Services, (ii) situations involving potential threats to the health, safety, or legal rights of any person or third party, or (iii) enforce, detect, investigate, and take action in response to violations of our Terms of Use. We may also disclose Personal Information related to litigation and other legal claims or proceedings in which we are involved, as well as for our internal accounting, auditing, compliance, recordkeeping, and legal functions.
- Aggregate and Deidentified Information. Notwithstanding anything else in this Policy, we may use, disclose, and otherwise process aggregate and deidentified information related to our business and the Services with third parties for quality control, analytics, research, development, and other purposes.
- Other Disclosures. We may disclose Personal Information in other ways not described above that we notify you of or that we obtain your consent for.
- Cookies and Other Tracking Mechanisms
We use cookies and other tracking mechanisms to track information about your use of our Website. Cookies. Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Website and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Website. There are two types of cookies: session and persistent cookies.
- Session Cookies. Session cookies exist only during an online session. They disappear from your device when you close your browser or turn off your device. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into your account with us. This allows us to process your online transactions and requests and verify your identity after you have logged in, as you move through our Website and Services.
- Persistent Cookies. Persistent cookies remain on your device after you have closed your browser or turned off your device. We use persistent cookies to track aggregate and statistical information about user activity.
Clear GIFs, Pixel Tags, and other Technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web and app pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Website to, among other things, track the activities of Website visitors and app users, help us manage content, and compile statistics about Website usage. We and our third-party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded. Third-Party Analytics. We use automated devices and applications, such as Google Analytics, which are operated by third party companies, to evaluate usage of our Website and Services. These third-party analytics companies use cookies, pixels, and other tracking technologies to collect usage data about our Services to provide us with reports and metrics that help us evaluate usage of our Services, improve our Websites, and enhance performance and user experiences. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/partners/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout. Social and Content Cookies. Many social media plugin use social and content cookies (for example, The Facebook “like” button), and other tools meant to provide or improve the content on a Website. We integrate these modules into EmployBridge’s platform to improve the experience of browsing and interacting with the Website. Please note, some of these third-party services places cookies that are also used for things like behavioral advertising, analytics, and/or market research. EmployBridge does not set any additional cookies relating to your use of these embedded social and content cookies. However, if you choose to click on these links and they take you to a third-party website, the third-party may place additional cookies on its own. These third-party cookies fall outside the scope of this Privacy Policy. We encourage you review their Privacy Policy and/or reach out to the third-party if you have questions about how they track your use of the embedded content on the Website. Meta Pixel. With your permission, our website utilizes Meta Pixel service of Meta Inc. This tool allows us to follow the actions of users after they are redirected to a Employbridge’s websites after clicking on a social media advertisement. We are thus able to record the efficacy of targeted advertising for statistical and market research purposes. The data collected remains anonymous to us, but Meta may be able to link this information to you. You can read more about how Meta and Facebook use your data by referrting to their Privacy Policy at https://www.facebook.com/about/privacy/. If you would like to revoke your permission from Meta to tract your information in this manner, please visit: https://www.facebook.com/ads/website_customer_audiences/.
- California Privacy Rights
This section provides additional information for California residents pursuant to the California Consumer Privacy Act 2018 as amended by the California Privacy Rights Act 2020 and its implementing regulations (the “CCPA“). To the extent you are a resident of California, including our customers and business-to-business contacts, and we collect Personal Information subject to CCPA, the following section applies. The Right to Know/Access With respect to the Personal Information we have collected about you, you have the right to request (up to twice per year and subject to certain exemptions):
- The categories or Personal Information we collected about you;
- The categories of sources from which the Personal Information is collected;
- Our business or commercial purposes for collecting, selling, or sharing Personal Information;
- The categories of third parties to whom we disclosed Personal Information; and
- A copy of the specific pieces of Personal Information we have collected about you.
The Right to Delete You have the right to request we delete your Personal Information. Please note, we are not obligated to delete Personal Information that is necessary to provide services you request or to comply with applicable laws. Please further note that simply logging out or uninstalling an app does not delete your account or the Personal Information we may have collected. The Right to Correct You have the right to request that we correct inaccuracies in your Personal Information. You may update your Personal Information with us at any time by using the methods described in Section 5 above. The Right to Opt-Out California residents may have the right to opt-out of “sales” or “sharing” of their Personal Information under the CCPA. CCPA defines a “sale” as disclosing or making Personal Information available to a third-party in exchange for monetary or other valuable consideration. CCPA also defines “sharing” as disclosing or making available Personal Information to a third party for purposes of cross-context behavioral advertising. While we do not disclose Personal Information to third parties in exchange for monetary compensation, we may “sell” or “share” (as defined by the CCPA) Personal Information, such as identifiers and internet and electronic network activity information to third-party analytics providers. We do so in order to improve and evaluate our Website and better reach customers and prospective customers with more relevant content. Please note that submitting an opt out request will only opt you out of disclosures that are considered “sales” or “sharing” under the CCPA, but it will not opt out of other disclosures, such as to our service providers. You also have the right to opt-out of “sales” and “sharing” of your Personal Information through the use of an opt-out preference signal. If we detect that your browser or device is transmitting an opt-out preference signal, such as the “global privacy control”—or GPC—signal, we will opt that browser or device out of cookies that result in a “sale” or “sharing” of your Personal Information. If you visit our Website from a different device or from a different browser on the same device, you will need to opt-out, or use an opt-out preference signal, for that browser and/or device as well. We do not sell or share sensitive Personal Information, nor do we sell or share any Personal Information about individuals who we know are under sixteen (16) years old. Right to Limit Use and Disclosure Subject to certain conditions and exceptions, you may have the right to limit the use and disclosure of “Sensitive Personal Information,” as defined under the CPRA. However, we do not engage in activities triggering this right. The Right to Non-Discrimination We will not unlawfully discriminate against you for exercising any of these rights. How to Exercise Your Privacy Rights To submit a request to exercise these rights you may use one of the following two methods:
- Click here to Exercise Your Rights
- Telephone: 800.605.8304
For all requests, please clearly state that the request is related to “Your California Privacy Rights,” indicate which type of request you are making, and provide your name, street address, city, state, zip code, and email address or phone number where you may be contacted. Before responding to your request, we must first verify your identity using the Personal Information you recently provided to us. If we are not able to verify your request we will contact you for more information. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial. We are not responsible for notices that are not labeled or sent properly or that do not include complete information. Designating an Authorized Agent You may designate someone to submit requests and act on your behalf (an “Authorized Agent“). To do so, you must provide us with written permission to allow your Authorized Agent to act on your behalf. We may also ask you directly to verify that you have authorized your authorized agent to act on your behalf.
- Retention of Personal Information
We retain your Personal Information for as long as needed, or permitted, based on the reason we obtained it (consistent with applicable law). When deciding how long to keep your Personal Information, we consider whether we are subject to any legal obligations (e.g., any laws that require us to keep records for a certain period of time before we can delete them) or whether we have taken any legal positions that require data retention (e.g., issued any legal holds or otherwise need to preserve data). From time to time, we may also deidentify your Personal Information, retain it, and use it in compliance with CCPA.
- Children’s Information
Our Website and Services are intended for users who are 18 years or older and we do not knowingly collect information from children under 18 years old. If we become aware that we have collected information from a child under 18 years old, we will delete such information from our records. If you are a parent or legal guardian and believe your child has given us information and you did not provide consent, please contact us at [email protected].
- Security
We have implemented safeguards that are intended to protect the Personal Information that we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee security.
- SMS Consent and Email Marketing
If you consent to text messages on our website or app, you agree to receive automated marketing messages, including job reminders and opportunities. Consent is not a condition of employment with Employbridge. Reply STOP to unsubscribe, HELP for help. Message frequency varies. Message and data rates may apply. Employbridge does not sell your personal information, but may share some of your information with our third party service providers as described further in this privacy policy. If you receive email marketing messages that you do not wish to receive, you may opt out using our Preference Center, or by clicking “unsubscribe” in the email.
- Changes to this Policy
This Privacy Policy is reviewed and updated regularly. If we change this Policy, we will post the updated Privacy Policy here, and those changes will go into effect on the “last updated” date shown above. We will take your continued use of our Services to mean you accept the terms of the updated Policy.
- Contact Us
If you have any questions about this Policy or our information practices, you may contact us by email at [email protected].