Customer Service / Warehouse/Logistic Exp.

Starting Pay: $19.50/hour

Hours: 7:00ama-3:30pm (Monday-Friday

Duties:

• Assist customers and business partners via telephone and email.
• Handle customer complaints in a calm, professional manner.
• Diagnose, assess and resolve problems or issues.
• Monitor progress of delivery routes.
• Scan haul-away pods and verify stamps.
• Process changes or cancellations to delivery orders.

Requirements:

• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
• 1-year related experience preferably within a call center environment• Strong customer service skills and the ability to satisfactorily resolve issues.
• Solid ability to multitask with exceptional organizational skills.
• Ability to thrive under pressure while delivering solutions that exceed customer expectations.

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Customer Service