Job Opening: Customer Service Representative
Description
Student Financial Aid Support Representative
Pay: $15.00/hour
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Position: Full-Time | Long-Term Opportunity
We are seeking Customer Service Representatives to assist students with questions regarding grants, scholarships, and other financial aid programs in a call center environment.
Responsibilities:
• Answer incoming calls from students regarding grants, scholarships, and financial aid
• Provide accurate information and guidance based on established procedures
• Document customer interactions and maintain detailed records
• Deliver professional, high-quality customer service
• Meet productivity and quality expectations in a fast-paced call center setting
Qualifications:
• Strong communication and customer service skills
• Basic computer and data entry skills
• Ability to multitask and work in a high-volume environment
• Previous call center or customer service experience preferred
This is a full-time, long-term opportunity with a consistent Monday-Friday schedule.
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Strong customer service and communication skills, Basic computer and data entry proficiency, Ability to work in a fast-paced call center environment and maintain professionalism over the phone