Job Opening: Door Monitor

Position: Part-time, Door Monitor
Location: Honolulu
Industry: Non-profit
Schedule: Various (6:30 AM-10:30 AM; 10:30 AM-2:30 PM; 2:15 PM -6:15 PM)
Pay: $20.00 – $25.00 per hour (DOE)
In-state candidates only

The Door Monitor is a friendly, observant, and dependable first point of contact for visitors, program participants, staff, tenants, vendors, and community members entering the campus. This role provides a welcoming and professional presence in the front lobby while supporting visitor guidance, customer service, building access, and basic safety awareness. The Door Monitor plays an important role in creating a positive, respectful, and mission-driven environment for everyone visiting the property.

Job Duties:

• Greet visitors, participants, staff, tenants, vendors, and guests in a professional and welcoming manner.
• Monitor the front lobby, courtyard access area, and main entrance during scheduled hours.
• Provide a visible presence and observe lobby activity to help maintain a safe and orderly environment.
• Report safety, security, maintenance, or other concerns to the Front Desk Manager or appropriate staff.
• Assist with visitor check-in procedures as directed.
• Administrative offices, meetings, and events
• Provide directions and visitor guidance for building tenants,
• Help ensure visitors have a clear and appropriate purpose for being on the property.
• Communicate respectfully and effectively with individuals from diverse backgrounds.
• Help maintain a calm, professional, and welcoming atmosphere in common areas.
• Follow all policies, procedures, and confidentiality requirements.
• Provide excellent customer service while maintaining appropriate professional boundaries.
• Perform other related duties as assigned.

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Job Requirements:

• Previous experience in customer service, front desk, security, hospitality, or a related role.
• Basic knowledge of safety and security awareness.
• Required Skills & Abilities
• Friendly, professional, and customer-focused attitude.
• Strong verbal communication and interpersonal skills.
• Ability to remain attentive, observant, and responsive to concerns.
• Dependable, punctual, and able to follow directions.
• Ability to work respectfully and effectively with diverse populations, including staff, tenants, vendors, program participants, and community members.
• Ability to maintain professionalism in a busy public-facing environment.

 Equal Opportunity Employer