Job Opening: Branch Sales Associate

Remedy Staffing is Seeking a Branch Sales Associate in VB !

Duties and Responsibilities

• Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products and supplies for their needs. Provide expert advice, product information, and recommendations.
• Order Processing: Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision.
• Product Knowledge: Maintain a deep understanding of our HVAC/R product inventory, including specifications, compatibility, and pricing. Stay up to date with industry trends and new product releases.
• Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager.
• Technical Support: Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
• Sales Promotion: Promote sales and special offers to customers, upsell products when appropriate, and identify opportunities to cross-sell related items

• Safety Compliance: Adhere to safety protocols and ensure a clean and organized sales counter area. 

• Maintain a safe working environment for both customers and colleagues.

• Documentation: Accurately complete all necessary paperwork and documentation for customer
transactions, including invoices, returns, and warranty claims.

Required Qualifications

• Previous experience in a customer-facing role, preferably in HVAC/R or a related industry.
• Strong knowledge of HVAC/R products, equipment, and components.
• Excellent customer service skills, including active listening and problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficiency in using computerized sales and inventory management systems.
• Detail-oriented with strong organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.
• A positive attitude, willingness to learn, and a team-oriented mindset.
• Ability to lift and carry up to 50 pounds of merchandise.
• Standing and walking for extended periods.
• Bending, stooping, and reaching to access products and supplies