Job Opening: Transportation Customer Service Rep

***This is NOT a remote position***

Must have an updated resume. Must be a able to clear a background and drug screen.

Temp to hire position

Minimum 1 year commitment to the company.

Testing must be completed to be considered for the position. 

Pay rate: $17.50/ph

Start date for the position is May 21, 2024.

Selected candidate must clear the background/drug screening and skills testing. Selected candidate will train for 4 weeks, Monday-Friday, 8AM-5PM for the position (subject to change). Once training is successfully completed, the candidate will receive their assigned schedule from company. Selected candidate will work the hours of 2pm-11pm.

Minimum Training and Experience

Possession of a high school diploma or an equivalent recognized certificate and four years of staff, administrative, or professional experience that includes credit and collections, billing, accounts systems, or customer service; or possession of a bachelor’s degree in accounting, finance, or a related field; or an equivalent combination of training and experience.

MAJOR FUNCTION

This is responsible clerical work in establishing transportation accounts requiring extensive public contact in handling specialized, difficult or problem accounts. Work is performed with considerable independence and under the general supervision of a supervisor. Work is reviewed through observation and inspection for accuracy through internal controls and by results obtained.

ESSENTIAL AND OTHER IMPORTANT JOB DUTIES

Meets the Customers interested in establishing transportation services. Helps customers referred from subordinates due to complexity of accounts or customers seeking satisfaction at a higher level of administration. Works with superiors in gathering information and performing studies on services.

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