Job Opening: Technical Service Specialist

Technology Support Specialist 

Start right away. Now Hiring for a temporary/project Technology Support Specialist, starting asap. This position provides IS Help Desk functionality i.e.; Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personal requests for technical support.  Documents, tracks and monitors the problem to ensure a timely resolution. Record and resolve all IS related service requests.  Being well versed in computer hardware / software concepts and standards, this position will provide technical support and high quality customer service to the computer user community (employees, customer and vendors).

1. Associate Degree or Bachelor’s degree with 2-3 years’ experience, in Information Systems or related field
2. Understanding of mid-range and PC hardware, software and peripherals along with conceptual understanding of systems interface requirements. 
3. Technical writing- ability to document changes and updates through word processing while adhering to departmental standards.
4. Microsoft Office Specialist certification or equivalent experience.

Hours: Monday –Friday 8:30-5:00PM

No night and no weekends.

2-3 Month Project 

Pay is $25.00/hour