Job Opening: Bilingual Customer Service Representative (Healthcare)

Position:  Bilingual Customer Service Representative, Part-Time

Location: Honolulu

Industry: Healthcare

Schedule: 20 hours per week; Monday – Friday between 7:45 am to 4:30 pm

Duration: Up to 5 months, depending on the need

Pay: $20 per hour

Parking: Provided on-site

State entity seeking Bilingual Customer Service for Healthcare!  This is a part-time position with a flexible schedule.

Job Duties:

• Answering community questions regarding healthcare
• Supporting community members in English and Filipino or Chuukese to provide healthcare information
• Collect information via telephone and enter associated data into database
• Review procedures and provide information/recommendations
• Make determinations to see if referrals are needed for support services

Qualifications:

• Must be able to speak English as well as Pacific Island language (other languages will be considered)
• Must have previous customer service experience
• Must be able to multitask in a fast-paced environment
• Must have strong technical and computer skills
• Must possess exceptional customer service skills
• Must pass a criminal background check and meet all employment requirements

Qualifications:

• Must be able to speak English as well as Pacific Island language (other languages will be considered)
• Must be able to multitask in a fast-paced environment
• Must have strong technical and computer skills
• Must possess exceptional customer service skills
• Must pass a criminal background check and meet all employment requirements