Job Opening: Warehouse Director
Description
KEY RESPONSIBILITIES
- Work closely with all supply chain operation, finance, and sales teams under the guidance of the executive leadership.
- Identify internal process issues to improve service and cost reduction.
- Optimize warehouse and distribution processes.
- Ensure product supply meets customer demand through the management of inventory. Processes. Own order exceptions and ensure timely delivery for urgent customer requests.
- I am responsible for building and sustaining a favorable safety, engagement, and efficiency culture.
- Oversees inventory control, order management, packing, QA, picking, and pre-pack operations.
- Collaborates with sales and PO departments to ensure merchandise availability and establishes desired inventory threshold to meet demand.
- Ensure that all inventory is maintained and accurately reported throughout the network.
- Partner with side leaders to forecast labor needs and schedule shift coverage to meet demand.
- Apply 5S/Process Excellence/Lean Methodology to increase the effectiveness.
- Develop a “cost to serve” database for each warehouse and 3PL.
- Provide project management support for onboarding additional TNC warehouses and new 3PL partners.
- Create and maintain SOPs.
- Create RFI, RFP, and RFQs.
- Perform ROI, P&L, & operational analysis.
- Assist with developing new processes while providing insight and feedback to help move the company forward.
- Work cross-functionally with other departments to assist with achieving company goals.
- Be a People Leader.
- Bring a teacher mentality to our team and look to push our team in the right direction.
QUALIFICATIONS
A result-oriented individual who will be driving below and not limited to KPIs:
- Six Sigma and Kaizen Projects.
- Inventory Accuracy and Location Accuracy % are at or above industry standards.
- Drive QA standards via the implementation of KPIs and SOPs.
- Weighted Cost per Unit.
- All-in Cost per Unit.
- Service Fill Rate Percentage.
- Safety Initiatives
- RFP and execution of WMS, 3PL, and additional warehouses
- Strategic Savings via long-term projects and vertical integrations
- Ability and desire to stay ahead by finding new ways to enhance the customer experience.
- Be a curious-minded individual who solves business problems by tackling key challenges immediately.
- Work closely with HR and Other Leadership on developing and growing your team and scope.
- Finding new ways to maintain customer satisfaction when shipments are delayed or running behind schedule.
- Showed success in making timely and informed decisions that keep the organization moving forward.
EDUCATION AND EXPERIENCE
- Bachelor’s or master’s degrees in supply chain management, warehousing, fulfillment, economics, business administration, project management, or a similar field.
- 5+ years of experience or technical background in WMS.
- Knowledge of ERP and TMS is preferred.
- 5+ years of experience in an industry-related field.
- Experience in creating data, analyzing metrics, and data-driven decision-making.
- Proven ability to design and execute a supply chain strategy.
- Strong negotiation and interpersonal skills.
- Strong written and oral communication skills.
- Up to 10% travel required.
- Curious mindset with proactive and robust analytical and organizational skills.
- Excellent multitasking and time management skills are needed.
- Manage carriers and vendors with expected timelines and proposal management.
- Work and create strong relationships with internal and external stakeholders.
- Ability to discuss and execute ROIs and business proposals.
- A decisive decision-maker with demonstrated success in making timely and informed decisions. That keeps the organization moving forward.