Job Opening: Collections Specialist

Collections Specialist

Position Overview:

The Collections Specialist is responsible for collection of outstanding past due balances from their assigned customer base. This will include resolving invoicing issues which may involve working directly with assigned Sales and Project Managers. The ultimate goal will be to identify all underlying issues delaying payment within terms and bringing to resolution in such a manner that improves customer relationships.

 Essential Duties and Responsibilities:

• Contact customers regarding payment via email and/or telephone with documentation into Excel format or ERP system
• Analyze and process requests from multiple locations regarding releasing orders from credit block
• Process invoices via customer online portals where necessary
• Receive and process new customer account requests
• Obtain remit advice from customers for proper cash application of payments where necessary

Education and Experience:

• High School Diploma required
• Minimum 2 years of experience in the collections field required
• Business (Inventory based) to Business Collections experience preferred
• Background in commercial credit processing or banking a plus

Job Knowledge, Skills and Abilities:

• Ability to work effectively within a dynamic, global based, customer centric environment
• Excellent communication skills with both internal and external customers
• Knowledge of MS Office to include medium to advanced excel skills
• Strong analytical and research skills coupled with the ability to make sound decisions
• Ability to handle complex issues which may develop during collection
• Ability to function well within a team environment

Training Requirements:

• CORE: Quality/HSE Systems Overview, Export, Hazardous Communications, Departmental Orientation
• CORE: Corporate Shared Values
• CORE: ERP System Overview

Physical Demands:

• Light physical effort equal to frequent lifting or moving of lightweight materials such as files.
• Regularly required to sit, stand, or walk throughout the facility.
• All employees may be subject to random drug and alcohol testing.

Work Environment:

• This position requires long periods of sitting behind a desk, performing tasks on computer. There will also be periods of walking throughout the facility.

How to Apply! Call us at 386-615-8859 ext. 0.  1142 Pelican Bay Drive, Daytona Beach FL 32119. Come between 10am – 2pm, Monday – Friday. Go to www.remedystaff.com to fill out the application. Pick the Daytona branch in the application. If you have trouble with the online application, we can help you in our office. Call Remedy 386-615-8859 ext. 0 after you finish your application. Or just stop by!

Email Resume to: [email protected] or call 386-615-8859 ext. 0

Members of the Military and Veterans Encouraged to Apply!