Branch No: 67037-6254
1550-2 Village Square Blvd
Tallahassee, FL 32309
Phone: (850) 523-0005

Available Positions

1 positions available.

Customer Service Representative / Medical admin assistant.


  • Be knowledgeable of and responsible for the current policies and procedures that apply to this position.
  • Communicate by telephone and fax with referral sources, patients and other staff members.  Communicate thoroughly, effectively and respectfully.  Take complete and accurate orders for products and services.
  • Establish and maintain patient files with complete patient information.
  • Process all appropriate paperwork for sales reps and billing department in a timely manner.
  • Help answer questions for patients, referral sources and fellow AeroCare employees.
  • Develop and maintain working knowledge of home equipment, insurance guidelines, eligibility and reimbursement for patients.
  • Processes payments, if any, and forward cash payments timely to appropriate billing office. 
  • Responsible for setting up, discontinuing and cleaning patient equipment as needed.
  • Assists in Accounts Receivable Management.  Collect copays and deductibles at time of setup, utilizing auto-pay procedure for all future monies due from patients. 
  • Maintain appropriate office supply inventory.
  • Support Branch Manager, Equipment Technicians, Clinicians and Salespersons as needed.
  • Cover call as needed.
  • Comply with all federal, state and local regulations.
  • Assist AeroCare in meeting its growth and financial goals.
  • Other duties as assigned.

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Staff Bios

Nancy Dance Staffing Coordinator
Kammie Gargan Vice President
Jay Pichard Franchise Owner