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Branch No: 67037-6255
5315 W. 19th Street
Panama City, FL 32401
Phone: (850) 258-6782

Available Positions

Fax Mail Scheduler - Remote

Phenix City AL

Base Pay: 14.00 per HOUR

Fax Mail Scheduler Payrate: $14/hr. Hours: M-F 9am-530pm EST Location: Remote position Required: Must have at least 3 yrs. previous OUTBOUND CALL C...

Fax Mail Scheduler

Payrate: $14/hr.

Hours: M-F 9am-530pm EST

Location: Remote position

Required: Must have at least 3 yrs. previous OUTBOUND CALL CENTER experience and 3 verifiable references!

SUMMARY:

The Fax Mail Scheduler connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines. This position works in a highly focused, demanding and timeline-driven environment.

The successful candidate will have experience building relationships, overcoming objections and negotiating timelines with business or professional organizations within specified timelines and goals.  The Fax Mail candidate will have the ability to communicate clearly while articulating potential challenges or risks to achieving goals to both internal and external team members.

ESSENTIAL RESPONSIBILITIES include the following. 

  • Contact by phone, email or fax all assigned medical offices/facilities requesting or negotiating specific medical records to be retrieved within a specified period of time – this includes the following:
    • Identification of all sites/providers affiliated with assigned sites within the scheduling system before calling the site.
    • Develop a positive rapport with site contacts and be customer service point of contact for site contacts.
    • Validation of demographic data for the medical provider’s location
    • Scheduling of chart retrieval via Electronic Medical Record options, requesting the office fax or mail in requested chart copies.
    • Confirmation of the presence of the requested chart(s) and that the location demographics are correct for chart placement and retrieval if medical group contains multiple physical locations.
  • Escalate and follow up with internal business partners regarding issues impacting successful retrieval of charts as well as support to expedite completion of charts received within project completion dates.
  • Maintain thorough documentation in OPM of scheduling commitments, contacts, notes and special requests in support of successful chart retrieval
  • Other responsibilities and duties as assigned

 

QUALIFICATION REQUIREMENTS:  To perform this job successfully an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

  • High school diploma or GED

Experience

  • At least two (3) years of call center experience (preferably outbound) in a soft sales or customer service environment

Knowledge, Skills and Abilities Requirements

  • Ability to work flexible hours based on available work assignments and provider time zone locations
  • Ability to maintain productivity objectives for required phone contacts and complete required administrative work (i.e. manual faxes, requests for mail labels for medical offices, documenting and returning voicemails/e-mails)
  • Complete HIPAA; Fraud, Waste & Abuse; and Medicare training requirements
  • Ability to prioritize tasks based upon project objective goals for completion
  • Ability to work under stress and adapt to change
  • Must be flexible as schedule changes may occur due to call volume and/or staff size
  • Ability to multitask in a fast paced, timeline-driven environment to meet project commitments and goals.
  • Exemplary communication skills with the ability to articulate information in a clear, concise manner to multiple levels of the organization, including clients
  • Strong computer proficiency, including Microsoft Office Platform, specifically Excel
  • Excellent problem-solving skills with the ability to overcome provider or facility objections in order to successfully retrieve a chart
  • Strong organizational skills, including establishing priorities, and following the series of necessary steps during a scheduling call
  • Ability to meet daily and weekly production metrics
  • Strong attention to detail is a MUST; Agent must successfully notate the computer program ensuring important details are not missed

Apply Now More Info

Fax Mail Scheduler - Remote

Atlanta GA

Base Pay: 14.00 per HOUR

Fax Mail Scheduler Payrate: $14/hr. Hours: M-F 9am-530pm EST Location: Remote position Required: Must have at least 3 yrs. previous OUTBOUND CALL C...

Fax Mail Scheduler

Payrate: $14/hr.

Hours: M-F 9am-530pm EST

Location: Remote position

Required: Must have at least 3 yrs. previous OUTBOUND CALL CENTER experience and 3 verifiable references!

SUMMARY:

The Fax Mail Scheduler connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines. This position works in a highly focused, demanding and timeline-driven environment.

The successful candidate will have experience building relationships, overcoming objections and negotiating timelines with business or professional organizations within specified timelines and goals.  The Fax Mail candidate will have the ability to communicate clearly while articulating potential challenges or risks to achieving goals to both internal and external team members.

ESSENTIAL RESPONSIBILITIES include the following. 

  • Contact by phone, email or fax all assigned medical offices/facilities requesting or negotiating specific medical records to be retrieved within a specified period of time – this includes the following:
    • Identification of all sites/providers affiliated with assigned sites within the scheduling system before calling the site.
    • Develop a positive rapport with site contacts and be customer service point of contact for site contacts.
    • Validation of demographic data for the medical provider’s location
    • Scheduling of chart retrieval via Electronic Medical Record options, requesting the office fax or mail in requested chart copies.
    • Confirmation of the presence of the requested chart(s) and that the location demographics are correct for chart placement and retrieval if medical group contains multiple physical locations.
  • Escalate and follow up with internal business partners regarding issues impacting successful retrieval of charts as well as support to expedite completion of charts received within project completion dates.
  • Maintain thorough documentation in OPM of scheduling commitments, contacts, notes and special requests in support of successful chart retrieval
  • Other responsibilities and duties as assigned

 

QUALIFICATION REQUIREMENTS:  To perform this job successfully an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

  • High school diploma or GED

Experience

  • At least two (3) years of call center experience (preferably outbound) in a soft sales or customer service environment

Knowledge, Skills and Abilities Requirements

  • Ability to work flexible hours based on available work assignments and provider time zone locations
  • Ability to maintain productivity objectives for required phone contacts and complete required administrative work (i.e. manual faxes, requests for mail labels for medical offices, documenting and returning voicemails/e-mails)
  • Complete HIPAA; Fraud, Waste & Abuse; and Medicare training requirements
  • Ability to prioritize tasks based upon project objective goals for completion
  • Ability to work under stress and adapt to change
  • Must be flexible as schedule changes may occur due to call volume and/or staff size
  • Ability to multitask in a fast paced, timeline-driven environment to meet project commitments and goals.
  • Exemplary communication skills with the ability to articulate information in a clear, concise manner to multiple levels of the organization, including clients
  • Strong computer proficiency, including Microsoft Office Platform, specifically Excel
  • Excellent problem-solving skills with the ability to overcome provider or facility objections in order to successfully retrieve a chart
  • Strong organizational skills, including establishing priorities, and following the series of necessary steps during a scheduling call
  • Ability to meet daily and weekly production metrics
  • Strong attention to detail is a MUST; Agent must successfully notate the computer program ensuring important details are not missed

Apply Now More Info

Patient Service Representative

Augusta GA

Base Pay: 15.25 per HOUR

Title: Patient Service Representative | Bilingual Spanish / English Employment Type: Remote; Contract to Hire Salary: $15.25/hr Sche...

Title: Patient Service Representative | Bilingual Spanish / English

Employment Type: Remote; Contract to Hire

Salary: $15.25/hr

Schedule: M - S | Must be open to flexible shift between 7:00 AM - 8:00 PM - Open to Weekends ; FULL-TIME

Industry: Healthcare - Client requires proof of COVID vaccination for all employees. Must be willing to provide.

 Remedy Staffing is looking for Patient Service Representatives! Assist with entering patient information, scheduling appointments, and research and resolve various issues, in a REMOTE call center environment.

 Job Responsibilities:

  • Answer inbound calls from patients and obtain information from both new and existing patients.
  • Enter and update patient information into system, Schedule patients for appointments, transfer calls to nurses and physicians.
  • Create new patient accounts and enter all information needed into system.
  • Conduct outbound calls to patients and physician offices.

 Job Requirements:

  • GED or High School Diploma REQUIRED
  • Previous medical experience is REQUIRED
  • Bilingual Spanish / English REQUIRED
  • Previous call center experience is highly preferred
  • Ability to navigate multiple computer systems and type 30 WPM
  • Ability to use Microsoft Office applications such as Word, Excel and Outlook

Apply Now More Info

Call Center Representative

Indianapolis IN

Base Pay: 16.00 per HOUR

Title: Rapid Response Specialist Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!) Shift: M-F 8am-6pm&n...

Title: Rapid Response Specialist

Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!)

Shift: M-F 8am-6pm 

Location: onsite- Indianapolis, IN

Direct Hire position with lots of room for growth! Inbound call center environment that moves to outbound calls as training progresses.

MUST HAVE AT LEAST 2 YRS. PREVIOUS CALL CENTER EXPERIENCE!!

Job Overview:

This is an overflow inbound call center model, where you are taking client calls when the client’s assigned specialist is unavailable in that moment. (average 80+ calls/day). You will be working in a fast paced, back to back call environment. These calls are transactional and very solution based where you are answering questions, looking up information, entering payroll data and educating the client about payroll, taxes, child support, garnishment, and/or insurance.  It is rewarding and challenging because clients really do lean on us for 1000 different reasons. 

Training gives you a great foundation, but you are not going to know the answer or solution to every call initially.  You will know the resources available to find the answer/solution. It takes time to build your skills and knowledge.  You may feel overwhelmed at first, but this is completely normal. You will have a strong support structure to help you get comfortable in the role and resources.

Training: 

Your first 4 weeks of training is a blended learning with other new hires from across the country. You will have learning coaches guiding you and a daily outline that will direct you each step of the way. The program consists of self-directed learning, connections with your coaches, supervisors & peers, as well as on-the-job application. You will be provided a webcam with your equipment that will allow you to have virtual meetings. Additionally, throughout the program, you will complete experiential activities reinforcing learning in small doses making it easier to comprehend. Some of these activities include workbook-based scenarios, social learning and simulated client interactions using a variety of technologies.

After completion of your training, you will have 2 additional weeks of on-the-job training. Your days will be split with some time spent on the phones assisting clients, time with your leader and additional training and support sessions.

Requirements:

  • Must have previous Call Center Experience
  • Must have knowledge of and be able to educate client about payroll, taxes, child support, garnishment, and/or insurance.
  • Must be able to work onsite.

Apply Now More Info

Call Center Representative

Nashville TN

Base Pay: 16.00 per HOUR

Title: Rapid Response Specialist Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!) Shift: M-F 8am-6pm&n...

Title: Rapid Response Specialist

Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!)

Shift: M-F 8am-6pm 

Location: onsite- Nashville, TN

Direct Hire position with lots of room for growth! Inbound call center environment that moves to outbound calls as training progresses.

MUST HAVE AT LEAST 2 YRS. PREVIOUS CALL CENTER EXPERIENCE!!

Job Overview:

This is an overflow inbound call center model, where you are taking client calls when the client’s assigned specialist is unavailable in that moment. (average 80+ calls/day). You will be working in a fast paced, back to back call environment. These calls are transactional and very solution based where you are answering questions, looking up information, entering payroll data and educating the client about payroll, taxes, child support, garnishment, and/or insurance.  It is rewarding and challenging because clients really do lean on us for 1000 different reasons. 

Training gives you a great foundation, but you are not going to know the answer or solution to every call initially.  You will know the resources available to find the answer/solution. It takes time to build your skills and knowledge.  You may feel overwhelmed at first, but this is completely normal. You will have a strong support structure to help you get comfortable in the role and resources.

Training: 

Your first 4 weeks of training is a blended learning with other new hires from across the country. You will have learning coaches guiding you and a daily outline that will direct you each step of the way. The program consists of self-directed learning, connections with your coaches, supervisors & peers, as well as on-the-job application. You will be provided a webcam with your equipment that will allow you to have virtual meetings. Additionally, throughout the program, you will complete experiential activities reinforcing learning in small doses making it easier to comprehend. Some of these activities include workbook-based scenarios, social learning and simulated client interactions using a variety of technologies.

After completion of your training, you will have 2 additional weeks of on-the-job training. Your days will be split with some time spent on the phones assisting clients, time with your leader and additional training and support sessions.

Requirements:

  • Must have previous Call Center Experience
  • Must have knowledge of and be able to educate client about payroll, taxes, child support, garnishment, and/or insurance.
  • Must be able to work onsite.

Apply Now More Info

Call Center Representative

Auburn ME

Base Pay: 16.00 per HOUR

Title: Rapid Response Specialist Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!) Shift: M-F 8am-6pm&n...

Title: Rapid Response Specialist

Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!)

Shift: M-F 8am-6pm 

Location: onsite- Auburn, ME

Direct Hire position with lots of room for growth! Inbound call center environment that moves to outbound calls as training progresses.

MUST HAVE AT LEAST 2 YRS. PREVIOUS CALL CENTER EXPERIENCE!!

Job Overview:

This is an overflow inbound call center model, where you are taking client calls when the client’s assigned specialist is unavailable in that moment. (average 80+ calls/day). You will be working in a fast paced, back to back call environment. These calls are transactional and very solution based where you are answering questions, looking up information, entering payroll data and educating the client about payroll, taxes, child support, garnishment, and/or insurance.  It is rewarding and challenging because clients really do lean on us for 1000 different reasons. 

Training gives you a great foundation, but you are not going to know the answer or solution to every call initially.  You will know the resources available to find the answer/solution. It takes time to build your skills and knowledge.  You may feel overwhelmed at first, but this is completely normal. You will have a strong support structure to help you get comfortable in the role and resources.

Training: 

Your first 4 weeks of training is a blended learning with other new hires from across the country. You will have learning coaches guiding you and a daily outline that will direct you each step of the way. The program consists of self-directed learning, connections with your coaches, supervisors & peers, as well as on-the-job application. You will be provided a webcam with your equipment that will allow you to have virtual meetings. Additionally, throughout the program, you will complete experiential activities reinforcing learning in small doses making it easier to comprehend. Some of these activities include workbook-based scenarios, social learning and simulated client interactions using a variety of technologies.

After completion of your training, you will have 2 additional weeks of on-the-job training. Your days will be split with some time spent on the phones assisting clients, time with your leader and additional training and support sessions.

Requirements:

  • Must have previous Call Center Experience
  • Must have knowledge of and be able to educate client about payroll, taxes, child support, garnishment, and/or insurance.
  • Must be able to work onsite.

Apply Now More Info

Call Center Representative

Allentown PA

Base Pay: 16.00 per HOUR

Title: Rapid Response Specialist Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!) Shift: M-F 8am-6pm&n...

Title: Rapid Response Specialist

Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!)

Shift: M-F 8am-6pm 

Location: onsite- Allentown, PA

Direct Hire position with lots of room for growth! Inbound call center environment that moves to outbound calls as training progresses.

MUST HAVE AT LEAST 2 YRS. PREVIOUS CALL CENTER EXPERIENCE!!

Job Overview:

This is an overflow inbound call center model, where you are taking client calls when the client’s assigned specialist is unavailable in that moment. (average 80+ calls/day). You will be working in a fast paced, back to back call environment. These calls are transactional and very solution based where you are answering questions, looking up information, entering payroll data and educating the client about payroll, taxes, child support, garnishment, and/or insurance.  It is rewarding and challenging because clients really do lean on us for 1000 different reasons. 

Training gives you a great foundation, but you are not going to know the answer or solution to every call initially.  You will know the resources available to find the answer/solution. It takes time to build your skills and knowledge.  You may feel overwhelmed at first, but this is completely normal. You will have a strong support structure to help you get comfortable in the role and resources.

Training: 

Your first 4 weeks of training is a blended learning with other new hires from across the country. You will have learning coaches guiding you and a daily outline that will direct you each step of the way. The program consists of self-directed learning, connections with your coaches, supervisors & peers, as well as on-the-job application. You will be provided a webcam with your equipment that will allow you to have virtual meetings. Additionally, throughout the program, you will complete experiential activities reinforcing learning in small doses making it easier to comprehend. Some of these activities include workbook-based scenarios, social learning and simulated client interactions using a variety of technologies.

After completion of your training, you will have 2 additional weeks of on-the-job training. Your days will be split with some time spent on the phones assisting clients, time with your leader and additional training and support sessions.

Requirements:

  • Must have previous Call Center Experience
  • Must have knowledge of and be able to educate client about payroll, taxes, child support, garnishment, and/or insurance.
  • Must be able to work onsite.

Apply Now More Info

Call Center Representative

Rochester NY

Base Pay: 16.00 per HOUR

Title: Rapid Response Specialist Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!) Shift: M-F 8am-6pm&n...

Title: Rapid Response Specialist

Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!)

Shift: M-F 8am-6pm 

Location: onsite- Rochester, NY

Direct Hire position with lots of room for growth! Inbound call center environment that moves to outbound calls as training progresses.

MUST HAVE AT LEAST 2 YRS. PREVIOUS CALL CENTER EXPERIENCE!!

Job Overview:

This is an overflow inbound call center model, where you are taking client calls when the client’s assigned specialist is unavailable in that moment. (average 80+ calls/day). You will be working in a fast paced, back to back call environment. These calls are transactional and very solution based where you are answering questions, looking up information, entering payroll data and educating the client about payroll, taxes, child support, garnishment, and/or insurance.  It is rewarding and challenging because clients really do lean on us for 1000 different reasons. 

Training gives you a great foundation, but you are not going to know the answer or solution to every call initially.  You will know the resources available to find the answer/solution. It takes time to build your skills and knowledge.  You may feel overwhelmed at first, but this is completely normal. You will have a strong support structure to help you get comfortable in the role and resources.

Training: 

Your first 4 weeks of training is a blended learning with other new hires from across the country. You will have learning coaches guiding you and a daily outline that will direct you each step of the way. The program consists of self-directed learning, connections with your coaches, supervisors & peers, as well as on-the-job application. You will be provided a webcam with your equipment that will allow you to have virtual meetings. Additionally, throughout the program, you will complete experiential activities reinforcing learning in small doses making it easier to comprehend. Some of these activities include workbook-based scenarios, social learning and simulated client interactions using a variety of technologies.

After completion of your training, you will have 2 additional weeks of on-the-job training. Your days will be split with some time spent on the phones assisting clients, time with your leader and additional training and support sessions.

Requirements:

  • Must have previous Call Center Experience
  • Must have knowledge of and be able to educate client about payroll, taxes, child support, garnishment, and/or insurance.
  • Must be able to work onsite.

Apply Now More Info

Health Information Specialist

Shawnee Mission KS

Base Pay: 15.00 per HOUR

Health Information Specialist Schedule: Monday – Friday 8:00 AM – 4:30 PM CST Payrate: $15/hr Onsite position located in Shawnee Missio...

Health Information Specialist

Schedule: Monday – Friday 8:00 AM – 4:30 PM CST

Payrate: $15/hr

Onsite position located in Shawnee Mission, KS.

Remedy Staffing is looking for a Medical Records Specialist/Health Information Specialist for our client in the Shawnee Mission, KS area. In this role you will be responsible for processing medical record requests by following HIPAA guidelines.

Covid Vaccination required OR medical/religious accommodation

Responsibilities:

  • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
  • Maintain confidentiality and security with all privileged information.
  • Ensures medical records are assembled in standard order and are accurate and complete.
  • Creates digital images of paperwork to be stored in the electronic medical record.

 Requirements: 

  • 1 year of EMR and ROI experience
  • HIPAA knowledge
  • Proficient with computers
  • HS Diploma or GED

Apply Now More Info

Call Center Representative

Hickory NC

Base Pay: 17.00 per HOUR

Payrate: $17/hr for 1st shift; $18.36/hr for 2nd shift Training Schedule: 10:00am - 6:30pm, M-F Onsite location in Hickory, NC Start Date: 2/14 As...

Payrate: $17/hr for 1st shift; $18.36/hr for 2nd shift

Training Schedule: 10:00am - 6:30pm, M-F

Onsite location in Hickory, NC

Start Date: 2/14

As a Customer Service Representative, you can look forward to working in an environment where: PEOPLE are caring and friendly and want you to succeed Great CULTURE, team environment that is fun, encouraging and engaging We take PRIDE in what we do

General Duties/Responsibilities:

You will receive inbound calls from our Bank Clients’ cardholders, answering questions, while driving issues to resolution to the client’s satisfaction. We want our clients to receive a WOW experience as they interact with someone who can be both an active listener and help clients figure out the best solution. Use your great verbal and written communication skills to provide excellent service to our clients.

Basic requirements for consideration:

• High School diploma or GED

• Minimum of one year of experience working in a customer facing role, preferably in customer service

• Experience with internet navigation and technology

      ***Must have Covid Vaccine***

Preferred qualifications:

• Experience in a customer facing Call Center environment, preferably with an online bill pay service or financial institution.

• Strong work tenure with previous roles lasting a year or more.

• Familiar with using laptop, desktop with keyboard, mouse, and monitor.

Apply Now More Info

Outbound Call Center Representative

New Braunfels TX

Base Pay: 16.00 per HOUR

Title: Outbound Call Center Representative Employment Type: Contract to hire Salary: $16/hr + Incentives Hours: 8:00am-4:30pm M...

Title: Outbound Call Center Representative

Employment Type: Contract to hire

Salary: $16/hr + Incentives

Hours: 8:00am-4:30pm M-F (EST)

Location: Remote - must be local to the New Braunfels, TX area

Responsibilities:

  • Reach out to businesses to ask them about their financial services
  • Set appointments for field reps to sell products
  • Prospect and contact potential customers from database of businesses
  • Making outbound calls in a call center environment
  • Making around 100 cold calls per day

?Qualifications:

  • Managerial experience in the hospitality industry OR bar/restaurant
  • Previous Call Center Experience (1-2 years experience preferred)
  • Must be professional because you are talking to executive level people
  • Previous experience in sales, customer service, or other related fields
  • Ability to build rapport with clients
  • Deadline and detail-oriented

Apply Now More Info

Outbound Call Center Representative

Appleton WI

Base Pay: 16.00 per HOUR

Title: Outbound Call Center Representative Employment Type: Contract to hire Salary: $16/hr + Incentives Hours: 8:00am-4:30pm M...

Title: Outbound Call Center Representative

Employment Type: Contract to hire

Salary: $16/hr + Incentives

Hours: 8:00am-4:30pm M-F (EST)

Location: Remote - must be local to the Appleton, WI area

Responsibilities:

  • Reach out to businesses to ask them about their financial services
  • Set appointments for field reps to sell products
  • Prospect and contact potential customers from database of businesses
  • Making outbound calls in a call center environment
  • Making around 100 cold calls per day

?Qualifications:

  • Managerial experience in the hospitality industry OR bar/restaurant
  • Previous Call Center Experience (1-2 years experience preferred)
  • Must be professional because you are talking to executive level people
  • Previous experience in sales, customer service, or other related fields
  • Ability to build rapport with clients
  • Deadline and detail-oriented

Apply Now More Info

Call Center Representative

Baton Rouge LA

Base Pay: 16.00 per HOUR

Title: Rapid Response Specialist Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!) Shift: M-F 8am-6pm&n...

Title: Rapid Response Specialist

Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!)

Shift: M-F 8am-6pm 

Location: onsite- Baton Rouge, LA

Direct Hire position with lots of room for growth! Inbound call center environment that moves to outbound calls as training progresses.

MUST HAVE AT LEAST 2 YRS. PREVIOUS CALL CENTER EXPERIENCE!!

Job Overview:

This is an overflow inbound call center model, where you are taking client calls when the client’s assigned specialist is unavailable in that moment. (average 80+ calls/day). You will be working in a fast paced, back to back call environment. These calls are transactional and very solution based where you are answering questions, looking up information, entering payroll data and educating the client about payroll, taxes, child support, garnishment, and/or insurance.  It is rewarding and challenging because clients really do lean on us for 1000 different reasons. 

Training gives you a great foundation, but you are not going to know the answer or solution to every call initially.  You will know the resources available to find the answer/solution. It takes time to build your skills and knowledge.  You may feel overwhelmed at first, but this is completely normal. You will have a strong support structure to help you get comfortable in the role and resources.

Training: 

Your first 4 weeks of training is a blended learning with other new hires from across the country. You will have learning coaches guiding you and a daily outline that will direct you each step of the way. The program consists of self-directed learning, connections with your coaches, supervisors & peers, as well as on-the-job application. You will be provided a webcam with your equipment that will allow you to have virtual meetings. Additionally, throughout the program, you will complete experiential activities reinforcing learning in small doses making it easier to comprehend. Some of these activities include workbook-based scenarios, social learning and simulated client interactions using a variety of technologies.

After completion of your training, you will have 2 additional weeks of on-the-job training. Your days will be split with some time spent on the phones assisting clients, time with your leader and additional training and support sessions.

Requirements:

  • Must have previous Call Center Experience
  • Must have knowledge of and be able to educate client about payroll, taxes, child support, garnishment, and/or insurance.
  • Must be able to work onsite.

Apply Now More Info

Call Center Representative

High Point NC

Base Pay: 16.00 per HOUR

Title: Rapid Response Specialist Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!) Shift: M-F 8am-6pm&n...

Title: Rapid Response Specialist

Salary: $16/hr (Plus sign on bonus and potential pay increase after 4 months!)

Shift: M-F 8am-6pm 

Location: onsite- High Point, NC

Direct Hire position with lots of room for growth! Inbound call center environment that moves to outbound calls as training progresses.

MUST HAVE AT LEAST 2 YRS. PREVIOUS CALL CENTER EXPERIENCE!!

Job Overview:

This is an overflow inbound call center model, where you are taking client calls when the client’s assigned specialist is unavailable in that moment. (average 80+ calls/day). You will be working in a fast paced, back to back call environment. These calls are transactional and very solution based where you are answering questions, looking up information, entering payroll data and educating the client about payroll, taxes, child support, garnishment, and/or insurance.  It is rewarding and challenging because clients really do lean on us for 1000 different reasons. 

Training gives you a great foundation, but you are not going to know the answer or solution to every call initially.  You will know the resources available to find the answer/solution. It takes time to build your skills and knowledge.  You may feel overwhelmed at first, but this is completely normal. You will have a strong support structure to help you get comfortable in the role and resources.

Training: 

Your first 4 weeks of training is a blended learning with other new hires from across the country. You will have learning coaches guiding you and a daily outline that will direct you each step of the way. The program consists of self-directed learning, connections with your coaches, supervisors & peers, as well as on-the-job application. You will be provided a webcam with your equipment that will allow you to have virtual meetings. Additionally, throughout the program, you will complete experiential activities reinforcing learning in small doses making it easier to comprehend. Some of these activities include workbook-based scenarios, social learning and simulated client interactions using a variety of technologies.

After completion of your training, you will have 2 additional weeks of on-the-job training. Your days will be split with some time spent on the phones assisting clients, time with your leader and additional training and support sessions.

Requirements:

  • Must have previous Call Center Experience
  • Must have knowledge of and be able to educate client about payroll, taxes, child support, garnishment, and/or insurance.
  • Must be able to work onsite.

Apply Now More Info

Parts Sales Technician

Panama City FL

Base Pay: 14.00/Hour

Immediate Hire Customer Service Representative Stop counting the days to the weekend! No job is perfect, but we think this one comes pretty close....

Immediate Hire
Customer Service Representative

Stop counting the days to the weekend!

No job is perfect, but we think this one comes pretty close. We’re hiring a Customer Service Representative, for an amazing client. Oh, and did we mention this job comes with great pay, benefits, and a friendly work environment? If this job sounds perfect to you, join us! But hurry, opportunities like this one won’t last!

Submit your application today! Discover for yourself why Remedy associates are 3x happier working for us than for our competition.

“Remedy has wonderful staff. They work with you and they treat you with respect.” Remedy Associate, Corey

We Require Our Customers to Offer:

Adhere to all safety and COVID-safe requirements – your health and safety is our priority
Employee focused workplace

As a Remedy Customer Service Representative We Offer You:

  • Competitive pay
  • Weekly Pay (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work!
  • FREE ONLINE skills training

Job Requirements

  • Previous Customer Service experience a plus
  • Microsoft Office Suite
  • Basic computer skills
  • Able to multi-task
  • Attention to detail and organizational skills
  • Excellent written, verbal, and listening skills
  • Able to work independently

Job Responsibilities

  • Answering inbound/multi-line phone calls
  • Use computers to access and update data
  • Assisting customer with inquiries, requests, or concerns
  • Maintain knowledge of products and offerings

Working For Remedy

Remedy is a nationwide professional staffing firm with more than 50 years of recruiting and selection expertise to match job candidates with positions where they will succeed. As the specialty franchise division of EmployBridge, the nation’s largest industrial staffing company with over 400 locations, finding your ideal job opportunity has never been easier. Through our extensive network of clients, we can introduce you to a variety of administrative, clerical or light industrial opportunities. We’re dedicated to getting good people good jobs.

Apply Now More Info

Patient Service Representative

Athens GA

Base Pay: 15.25 per HOUR

Title: Patient Service Representative | Bilingual Spanish / English Employment Type: Remote; Contract to Hire Salary: $15.25/hr Sche...

Title: Patient Service Representative | Bilingual Spanish / English

Employment Type: Remote; Contract to Hire

Salary: $15.25/hr

Schedule: M - S | Must be open to flexible shift between 7:00 AM - 8:00 PM - Open to Weekends ; FULL-TIME

Industry: Healthcare - Client requires proof of COVID vaccination for all employees. Must be willing to provide.

 Remedy Staffing is looking for Patient Service Representatives! Assist with entering patient information, scheduling appointments, and research and resolve various issues, in a REMOTE call center environment.

 Job Responsibilities:

  • Answer inbound calls from patients and obtain information from both new and existing patients.
  • Enter and update patient information into system, Schedule patients for appointments, transfer calls to nurses and physicians.
  • Create new patient accounts and enter all information needed into system.
  • Conduct outbound calls to patients and physician offices.

 Job Requirements:

  • GED or High School Diploma REQUIRED
  • Previous medical experience is REQUIRED
  • Bilingual Spanish / English REQUIRED
  • Previous call center experience is highly preferred
  • Ability to navigate multiple computer systems and type 30 WPM
  • Ability to use Microsoft Office applications such as Word, Excel and Outlook

Apply Now More Info

Patient Service Representative

Miami FL

Base Pay: 15.25 per HOUR

Title: Patient Service Representative | Bilingual Spanish / English Employment Type: Remote; Contract to Hire Salary: $15.25/hr Sche...

Title: Patient Service Representative | Bilingual Spanish / English

Employment Type: Remote; Contract to Hire

Salary: $15.25/hr

Schedule: M - S | Must be open to flexible shift between 7:00 AM - 8:00 PM - Open to Weekends ; FULL-TIME

Industry: Healthcare - Client requires proof of COVID vaccination for all employees. Must be willing to provide.

 Remedy Staffing is looking for Patient Service Representatives! Assist with entering patient information, scheduling appointments, and research and resolve various issues, in a REMOTE call center environment.

 Job Responsibilities:

  • Answer inbound calls from patients and obtain information from both new and existing patients.
  • Enter and update patient information into system, Schedule patients for appointments, transfer calls to nurses and physicians.
  • Create new patient accounts and enter all information needed into system.
  • Conduct outbound calls to patients and physician offices.

 Job Requirements:

  • GED or High School Diploma REQUIRED
  • Previous medical experience is REQUIRED
  • Bilingual Spanish / English REQUIRED
  • Previous call center experience is highly preferred
  • Ability to navigate multiple computer systems and type 30 WPM
  • Ability to use Microsoft Office applications such as Word, Excel and Outlook

Apply Now More Info

Patient Service Representative

Houston TX

Base Pay: 15.25 per HOUR

Title: Patient Service Representative | Bilingual Spanish / English Employment Type: Remote; Contract to Hire Salary: $15.25/hr Sche...

Title: Patient Service Representative | Bilingual Spanish / English

Employment Type: Remote; Contract to Hire

Salary: $15.25/hr

Schedule: M - S | Must be open to flexible shift between 7:00 AM - 8:00 PM - Open to Weekends ; FULL-TIME

Industry: Healthcare - Client requires proof of COVID vaccination for all employees. Must be willing to provide.

 Remedy Staffing is looking for Patient Service Representatives! Assist with entering patient information, scheduling appointments, and research and resolve various issues, in a REMOTE call center environment.

 Job Responsibilities:

  • Answer inbound calls from patients and obtain information from both new and existing patients.
  • Enter and update patient information into system, Schedule patients for appointments, transfer calls to nurses and physicians.
  • Create new patient accounts and enter all information needed into system.
  • Conduct outbound calls to patients and physician offices.

 Job Requirements:

  • GED or High School Diploma REQUIRED
  • Previous medical experience is REQUIRED
  • Bilingual Spanish / English REQUIRED
  • Previous call center experience is highly preferred
  • Ability to navigate multiple computer systems and type 30 WPM
  • Ability to use Microsoft Office applications such as Word, Excel and Outlook

Apply Now More Info

Pipe Production Laborer

Panama City FL

Base Pay: 17.00/Hour

3-4 Week Work Assignment. $17.00 Hour Weekly Pay Call Today 850-258-6782 Pipe Production Laborer at Berg Steel Pipe 6:00 a.m. - 2:00 p.m. (4:00 p.m...

3-4 Week Work Assignment. $17.00 Hour Weekly Pay

Call Today 850-258-6782

Pipe Production Laborer at Berg Steel Pipe

6:00 a.m. - 2:00 p.m. (4:00 p.m.), Monday - Thursday 

Position may include any of the following job functions:

  • Identify plates and control flow of thee plates into the planer.  Initiate and maintain plate markers report. Inspect quality and dimension of plates as necessary.
  • Stencils pipe with information according to standard practices and/or directions from supervision.
  • Assists shipper in pipe shipping activities.  Assists in loading of pipe onto rail cars, trucks, or other conveyances including car or truck set-up, building of dunnage using pneumatic nail guns, etc.
  • Moves pipe through work areas using pipe transport equipment.
  • Grinds surface defects on pipe using a 110 grinder.
  • Inspects ID and OD welds directly after welding to identify visual defects and notify team leader. Grind ID and OD undercuts when feasible. Cut lab test identified by the quality control lab using a natural gas cutting torch.
  • Cut off station cuts pipes off that are identified to have defects using a plasma cutting torch. Grinds ID and OD weld flush after cut off using a pneumatic grinder with a cup grinding wheel.
  • Utilize tools such as, hacksaw, cable, pipe bar, banding and cables, chains, hoists, tractor, forklift 
  • Utilize tools such as fork truck, drum hooks, burning torches, bars, cables, sledgehammers, pneumatic air tools, grinders, crimper devices, etc.

General Working Procedures to be Followed:

  • Ensure all safety procedures are followed.
  • Responsible for accurate input of production data into computer.
  • Assist Maintenance Team as directed.
  • Perform minor maintenance repair and preventive maintenance as directed.
  • Responsible for housekeeping in work areas.
  • All other duties as assigned.

Apply Now More Info