Branch No: 67385-6107
1650 Sand Lake Road
Orlando, FL 32809
Phone: (407) 250-5820
Prepares correspondence, requisitions, and forms for supervisor's signature. Prepares disciplinary reports and grievance responses under the direction of the supervisor. Prepares various billings. Orders supplies. Reviews mail and attaches applicable information for supervisor's review. Screens callers and either gives them the information requested or refers the caller to the appropriate employee. Takes messages and/or arranges appointments for supervisor. Assists the supervisor by researching technical information for reports, statistics, applicant's background, forms and/or requisitions. Tracks and logs expenditures. Helps maintain and prepare budget. Maintains files for the department. Work may involve handling of confidential and sensitive material and matters. Inputs, accesses, and retrieves data from a computer. Performs secretarial duties as needed. Performs related work as required.Training and Experience: High school diploma or GED including or supplemented by courses in shorthand, typing, and word processing and five years experience in performing transcription and advanced clerical work for supervisory personnel; or an equivalent combination of training and experience. Knowledge, Skills, and Abilities: Thorough knowledge of modern office practices and procedures, business English, spelling, punctuation and commercial arithmetic. Skill in taking and transcribing dictation. Ability to effectively operate office machines such as typewriters, calculators, word processors, copiers and dictating equipment. Ability to maintain effective working relationships with employees and the public. Ability to communicate clearly and concisely both orally and in writing. Ability to input, access, and retrieve data from a computer.Apply Now More Info
Meets/greets customers and assists customers with the application process (on-line and paper) and navigating through the self-service lobby. Ensures lobby equipment (example: copier, phone, and fax) and forms are operationally available to customers throughout the day. Answers general inquiry questions related to program requirements, application processing, case status, and benefit information. Logs customer into computer based system for data collection and customer service resolution.
Bi-Lingual, must be able to read, and write and speak proficiently in both English and other language, experience in a position where the major responsibility was to provide customer service, experience working with computers, experience working with filing/scanning systems, and experience where the major responsibility was clerical in nature.Apply Now More Info