Job Opening: Benefits Coordinator (COBRA)
Description
Position: Full-time, Benefits Coordinator
Location: Honolulu
Industry: Insurance
Schedule: Monday through Friday from 8:00 am to 5:00 pm
Pay: $22.00 to $23.00 per hour (depends on experience)
**Candidates must be in-state to apply and be considered.**
Benefits:
- Pay Cards, Direct Deposit & Weekly Pay
- Medical/Dental/Vision/Prescription (Note: Requires 20+ hours per week to qualify).
- Free Online Skill Classes, EAP, Discounts & many more
The Benefits Coordinator is responsible for the administration and processing of Health & Welfare benefit programs, with a strong focus on COBRA, retiree benefits, eligibility maintenance, compliance reporting, and coordination with carriers, agencies, and internal teams. This position ensures accurate benefit processing, timely communication, regulatory compliance, and high standards of service for members, dependents, retirees, and stakeholders.
Job Duties:
- Administer COBRA and retiree benefits, including enrollments, terminations, billing, premium payments, eligibility updates, and required notices.
- Maintain accurate eligibility and benefit records by updating systems, posting carrier eligibility, auditing data, and ensuring compliance with plan and regulatory requirements.
- Coordinate with insurance carriers, vendors, and agencies to resolve eligibility issues, process payments, manage CSEA/NMSN orders, and ensure timely benefit administration.
- Prepare reports and reconciliations including COBRA counts, retiree data, death benefits, BOT reports, and Form 5500/Schedule A reconciliation.
- Provide backup and operational support for enrollments, eligibility files, claims, open enrollment, retiree processing, and other Health & Welfare department needs.
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Job Requirements:
- Previous experience in benefits administration, COBRA processing, or health & welfare plans strongly preferred
- Knowledge of eligibility administration, retiree benefits, and compliance requirements
- Experience working with benefit systems (e.g., LUMS) and carrier portals
- Strong organizational skills with a high level of accuracy and attention to detail
- Ability to manage high-volume, time-sensitive processing and meet strict deadlines
- Strong written and verbal communication skills
- Ability to work independently and collaboratively in a regulated environment
- Proficiency with Microsoft Office and document management systems
Equal Opportunity Employer