Customer Service Representative

TALLAHASSEE, FL

Apply Now

Description

Customer Service Representative (Temp-to-Hire)
Location: Tallahassee, FL
Pay Rate: $19.50 per hour
Start Date: March 30, 2026
Interview Dates: March 11–12, 2026

Position Summary

Local employer is seeking dependable, service-oriented professionals for a Customer Service Representative opportunity in Tallahassee, FL. This temp-to-hire position offers the potential for permanent employment following successful completion of training and performance expectations.

The ideal candidate demonstrates strong communication skills, attention to detail, professionalism, and a genuine commitment to delivering exceptional customer service.

Training & Schedule Requirements

Training Schedule:

Monday–Friday, 8:15 AM – 5:15 PM
6-8 weeks of paid training
Training schedule is subject to change

Post-Training Schedule Assignment:
Shift selection is not available. Work schedules will be assigned upon successful completion of training.

The facility operates seven (7) days per week, 6:00 AM – 11:00 PM. Assigned schedules will consist of eight (8) hour shifts, five (5) days per week. Weekend availability is required.

Available Permanent Schedules (Assigned After Training):

Schedule 1

9:00 AM – 6:00 PM
Work: Monday, Tuesday, Friday, Saturday, Sunday
Off: Wednesday, Thursday

Schedule 2

2:00 PM – 11:00 PM
Work: Monday, Tuesday, Friday, Saturday, Sunday
Off: Wednesday, Thursday

Schedule 3

11:00 AM – 8:00 PM
Work: Monday–Friday
Off: Saturday, Sunday

Schedule 4

11:00 AM – 8:00 PM
Work: Monday–Friday
Off: Saturday, Sunday

Schedule 5

2:00 PM – 11:00 PM
Work: Monday–Friday
Off: Saturday, Sunday

Minimum Qualifications

High school diploma or recognized equivalent
AND
Four (4) years of administrative, billing, credit/collections, account systems, or customer service experience
OR
Bachelor’s degree in accounting, finance, or related field
OR
Equivalent combination of education and relevant experience

Key Requirements

Updated resume required
Must successfully pass a background screening and drug test
Minimum one (1) year commitment required
Completion of required skills assessments
Full availability for the 8-week training period

Major Function

This role performs responsible clerical and customer service work assisting customers with establishing service accounts and managing complex or specialized accounts. The position requires extensive public interaction and the ability to resolve escalated concerns with professionalism and accuracy.

Work is performed independently under general supervision and is evaluated based on accuracy, efficiency, and overall customer satisfaction.

Essential Duties & Responsibilities

Assist customers with establishing new service accounts
Resolve account inquiries and complex customer concerns
Determine and set deposit requirements for new commercial accounts
Collaborate with supervisors to collect data and conduct service-related studies
Maintain high standards of professionalism, accuracy, and customer support

If you are committed to excellence in customer service and seeking long-term career potential, we encourage you to apply.

#RemedyJobs