Job Opening: IT Administrator

Remedy Intelligent Staffing is looking for IT Help Desk Technician for one of our food manufacturing companies. Apply Today! 

Pay is depending on experience. Will be discussed at time of interview.

Shift: 1st shift 

The Helpdesk Technician I is responsible for providing first-level technical support to end-users, resolving issues related to hardware, software, and other IT services. This role requires strong problem-solving skills, excellent customer service abilities, and the capacity to work effectively in a team environment.

ESSENTIAL DUTIES And RESPONSIBILITIES

• Respond to Helpdesk Tickets: Address helpdesk tickets in a timely and professional manner, ensuring customer satisfaction.
• Troubleshoot Technical Issues: Diagnose and resolve hardware and software issues for end-users.
• Document Solutions: Create and maintain documentation for common issues and solutions.
• Customer Communication: Communicate effectively with users, keeping them informed of progress and solutions.

Apply TODAY for IMMEDIATE CONSIDERATION!!