Job Opening: Temporary Day Shift Housing Intake Specialists

We are seeking to hire TEMPORARY Housing Intake Specialists for our valued client in Madison, WI!

Let’s talk about the available shift:

• 1st Shift Housing Intake Specialist works Monday – Friday, 8:30am-5pm
• This temporary position will end near/around October 1^st, 2025

The Pay for a Housing Intake Specialist:

• 1st Shift English Only – $23/hr
• 1st Shift Bilingual in English & Spanish – $24/hr
• Over time pay is paid at 1.5x your rate, after 40 hours per week is worked

Remedy provides the Housing Intake Specialist with Benefits:

• Weekly Pay with Direct Deposit options
• Medical, Dental, Vision & Retirement Plan; starting on day 1
• Free Online Classes to enhance your manufacturing skills
• $100 BONUS per referral; work with your family and friends
• Full time; Temporary position; Hiring immediately

Job Duties of the Housing Intake Specialist:

• Assist customers in office, via phone and via email with applications for Energy Assistance Program and provide resources for housing stability
• Answer client and vendor questions of program eligibility, benefit levels and form of payment
• Provide support to customers to collect the required verification documents for the application
• Review completed forms to see that all necessary information has been entered for data entry
• Follow up on incomplete forms pending, submission of additional materials by applicant
• File applications
• Respond to correspondence, reports
• Contacts with utility vendors
• Provide intake services (case management) and assist clients in application/certification process for other agency contracted energy programs
• Determine client eligibility and authorize payments on behalf of fuel assistance clients in emergencies to ensure deliveries and restoration of services
• Provide client resources for housing stability

Apply Now!

• Previous experience working in an office or call center required – at least 2 years in the last 5 years
• Experience in establishing and maintaining good working relationships with clients and private and public business representatives
• Knowledge of the needs of low-income individuals and resources available
• Knowledge of utility and vendor business and collection practices
• Oral and written communications are important (a must)
• Willingness to work occasional long or irregular hours
• Stable attendance
• Personality fit – open minded – positive attitude
• Knowledge of federal, state and local regulations relating to assigned programs
• High School Diploma or equivalent required
• Ability to sit and be in front of a computer monitor/use keyboard for 8+ hours
• These Housing Intake Specialist positions are hiring immediately!

Apply Now!