Job Opening: Call Center Representative

Position: Full-time, Call Center Representative
Location: Honolulu (Downtown)
Industry: Insurance
Schedule: Monday through Friday from 8:00am to 4:30pm (including 1 hour lunch break)
Pay: $18.00 per hour
Candidates must be in-state to apply and be considered.

Benefits:

• Pay Cards, Direct Deposit & Weekly Pay
• Medical/Dental/Vision/Prescription (Note: Requires 20+ hours per week to qualify).
• Free Online Skill Classes, EAP, Discounts & many more  

An insurance company in Honolulu is seeking dedicated individuals to join their team as Customer Service Representative. In this role, you’ll be the first point of contact for valued customers, providing exceptional service and support with insurance inquiries, policy information, and claims assistance. If you’re passionate about helping others and thrive in a fast-paced environment, apply now to be part of our team.

Job Duties:

• Services calls from agents, policy holders and others relating to billing, policy and claims questions in a timely and professional manner.
• Provides service directly or refers calls to the appropriate resource.
• Processes all personal lines policy transactions including new business, endorsements, cancellations, renewals, reinstatement, correspondence & fax request according to the designated authority levels.

Job Requirements:

• High school diploma or general education degree (GED) required.
• 1 year call center experience and/or technical rating experience training in personal multi-lines preferred.
• Equivalent combination of education, training or related work experience will be considered.
• Strong interpersonal skills, ability to communicate effectively with others, and able to share in the Company’s commitment to being “always here to help”.
• Strong technical proficiency required.

Equal Opportunity Employer