Job Opening: RMA Account Clerk

Remedy is looking for Return Inventory Clerk’s at one of the leading manufacturing companies of secure electronic payment terminals and point of sales systems in South Jacksonville!

Shift: 9:00am-6:00pm

Pay: $20 per hour.

Summary: Responsible for assisting with the overall handling of units returned for repair as well as maintaining positive relations with customers utilizing the RMA service

Duties/Responsibilities:

• Tracking Return Merchandise Authorization (RMA) accounts for Point of Sale (POS) terminals shipped by customers for service.
• Answering customer calls and responding to e-mails throughout the RMA process.
• Prioritizing RMAs for repair by shop technicians.
• Maintaining inventory integrity through attention to detail and regularly performed audits.
• Perform warranty status verifications of terminals.
• Draft invoices to charge for department to facilitate unit service.
• Coordinating return shipping of repaired units.
• Maintaining high levels of ethical standards to protect customer data and property.

Required Skills/Abilities:

• MS Office suite familiarity
• Windows OS familiarity
• Excel creating & editing
• Inventory data base management
• Lift up to 30lbs

INTERESTED! APPLY TODAY for immediate consideration.

In person interviews will be held by invite only after reviewing your resume and application. Please send to [email protected]. We will follow up directly with any next steps to continue your consideration for the position. 

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