Job Opening: Assistant Store Manager

Position: Assistant Store Manager (Hardware)

Location: Honolulu

Industry: Retail

Salary: $50,000 – $55,000 annually, depending on experience

Parking: Provided on-site

Job Summary:

We are seeking a motivated and customer-focused Assistant Store Manager to help lead the daily operations of our hardware store. This role supports the Store Manager in supervising staff, maintaining inventory, ensuring excellent customer service, and driving sales. The ideal candidate will have a strong understanding of hardware products, leadership skills, and a passion for helping customers find the right tools and solutions for their projects.

Key Responsibilities:

• Assist in the overall management of store operations and staff supervision.
• Support hiring, training, scheduling, and performance management of team members.
• Provide exceptional customer service and resolve customer issues promptly.
• Monitor inventory levels, assist with ordering stock, and manage product merchandising.
• Help maintain a clean, organized, and safe store environment.
• Open and close the store as needed; manage cash handling and register operations.
• Ensure compliance with company policies, procedures, and loss prevention guidelines.
• Support sales initiatives, promotions, and community events.
• Maintain knowledge of hardware products, tools, and DIY project advice to assist customers.
• Serve as acting manager in the absence of the Store Manager.

Qualifications:

• High school diploma or GED required; associate or bachelor’s degree a plus.
• 3+ years of retail experience, preferably in a hardware or home improvement setting.
• 2+ year of supervisory or team lead experience.
• Strong knowledge of hardware, tools, paint, plumbing, electrical, or lawn & garden products.
• Excellent customer service and communication skills.
• Ability to lead by example and foster a positive team environment.
• Strong organizational and multitasking abilities.
• Comfortable using POS systems and basic computer programs.
• Must be able to lift up to 50 lbs and stand for extended periods.