Job Opening: Accountant

M-F 8a-5p

Responsible for the maintenance and administration of credit limits, payment terms, and the collection of delinquent accounts receivable for an assigned portfolio of accounts.

Key Responsibilities

• Review orders on credit hold and determine whether to release the order or keep it on hold pending resolution of the customer’s account.

• Collect monies owed from delinquent accounts within an assigned portfolio and provide guidance to Sales Consultants regarding collection efforts.

• Identify potential bad debt accounts and attempt collection; escalate cases to management for further action or guidance as necessary.

• Respond to customer statement inquiries, answer correspondence and phone requests from customers and Sales Consultants, and solicit information from Sales regarding returned mail.

• Assist in reconciling customer accounts as needed to ensure accuracy and resolve discrepancies.

• Review customer credit limits upon request, with authority to increase limits up to a maximum of $25,000.

• Recommend and prepare files for outsourcing to collection agencies when all internal collection efforts have been exhausted.

• Coordinate with internal departments, such as Sales and Customer Service, to obtain necessary information to resolve payment disputes and address customer inquiries regarding outstanding balances.

• Assist with payment portal setups and e-delivery requests as required. 

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• Bachelor’s degree in Business, Finance, Accounting, or a related field, or equivalent industry experience.

• 3-5 years of related Credit & Collections experience.

•Excellent communication skills (verbal and written), with strong interpersonal and professional interactive abilities.

• Demonstrated ability to effectively present information and respond to questions from suppliers, customers, management, and inter-department staff.

• Proven capability to work proactively and constructively with internal staff from other departments.

• Strong planning, prioritization, and execution skills to manage multiple tasks and deadlines in a fast-paced environment.

• Customer Service Orientation – Responds promptly to requests for service and assistance as needed.

• Problem-Solving Skills – Identifies and resolves problems in a timely manner.

• Sound Judgment – Willingness to make decisions and exhibits sound and accurate judgment.

• Adaptability – Able to readily adjust to changing circumstances, new information, or evolving priorities.

• Detail-Oriented – Demonstrated attention to detail and accuracy in all work.

• Proficient in Microsoft Office applications (Outlook, Excel, Word).

• Familiarity with ERP systems (e.g., Oracle PeopleSoft) and credit reporting systems (e.g., Dun & Bradstreet, Creditsafe).