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Member Services Manager

Honolulu, HI

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Reputable, local company looking for a Member Services Manager!

Job Duties:

  • Promoting all programs and overseeing guest experience
  • Overseeing responses to all inquiries and concerns
  • Handling emergency situations that happen at the facilities
  • Providing support for guests and family members
  • Developing and maintaining relationships
  • Documenting operational processes and creates standardized protocols for staff to follow
  • Managing all data and ensures accurate record keeping


  • Bachelor's degree preferred
  • Must have 5+ years of operations and service industry background
  • Ability to multi-task and manage multiple work initiatives concurrently
  • Proficient in all Microsoft Office applications.
  • Strong attention to detail and communication skills
  • Capacity to lead, coordinate and motivate employees

Pay: $75,000 per year, based on experience

***In-state applicants only as client companies expect candidates to interview for positions as soon as possible***

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