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Insurance Customer Service Representative

Tallahassee, FL

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You don't need your license to start; They will help you obtain it!  This is a salaried position with a range of $32K to $45K based on prior insurance experience. Benefits include paid vacation, sick leave, holidays, and retirement contributions. Also, 100% paid health insurance.

  • Manage incoming calls
  • Generate sales leads
  • Access company websites to quote and provide services.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Service existing policies
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers


Job Requirements

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Clean drug screen and background 

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