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Customer Service Rep

Tallahassee, FL

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Location: Tallahassee, FL

Schedule: Monday-Friday, 8am-5pm

Pay: $18/ph

Duration: long-term

Local company is looking for a Customer Service Representative with strong people and computer skills to join their team!


  • Build and maintain rapport with customers
  • Responds to telephone inquiries and complaints
  • Communicates appropriate options for resolution in a timely manner.
  • Informs customers about services available and assesses customer needs.
  • Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness.
  • Managing schedules of service technicians
  • Must be customer oriented and with strong verbal and written communication skills
  • Team player with the ability to set and meet deadlines in a fast-paced, rapidly changing environment
  • Organizational skills are a must, scheduling experience preferred
  • Must be able to work independently with minimal supervision
  • Microsoft Office / Computer proficiency
  • Must be able to work full-time 40 hours per week; some weekends
  • 3-5 years of customer service experience
  • Criminal background check and drug screen required


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