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Oversees work crews and monitors contract labor
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Assumes responsibilities of the property and maintenance staff in the absence of the Maintenance Supervisor
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Other responsibilities, duties, and skills may be required and assigned, as needed
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These essential functions require presence in the workplace on a regular basis and regular attendance must be maintained
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Inspects and troubleshoots situations to determine appropriate action to correct or repair appliances, plumbing, electrical fixtures, gas lines and HVAC Equipment
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Conducts quality control of vacant units, make readies, preventive maintenance inspections (PMI's) and work orders
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Issues instructions, supplies and keep inventory; assists contractors in issuing supplies
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Guides, monitors, trains and supervises maintenance technicians and apprentices in the performance of assigned tasks
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Makes calls, solicits bids, and creates scope of work for work not covered by general maintenance contracts
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Receives bids for work to be completed by contractors
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Conducts both walk-through and windshield inspections of properties, play grounds, elevators, boilers, fire alarms systems including troubleshooting of systems
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Maintains inventory and other records on appliances and equipment
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Coordinates maintenance work to be performed with other divisions, the warehouse and development and technical service support
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Generates work orders
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Performs other duties as assigned
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Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers
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Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to detail and convey understanding of the comments and questions of others; and listens effectively
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Demonstrates the ability to develop audiovisual presentations to both internal and external audiences
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Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; and does their fair share of work
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Complies with procedures and understands the importance of maintaining and managing confidential and proprietary information
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Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team building exercises and events
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Continuous Improvement and Innovation: Seeks the continuous improvement of technological business processes and services; explores out-of-the-box methods and is open to experimenting with new ideas; uses data, knowledge, and strategic decision-making to generate new and innovative solutions
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and meet any renewal requirements
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Understands the Mission, Vision, and Values of the agency, and directs work within these guiding principles and operational framework
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Knowledge of building construction practices and terminology
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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To perform this job successfully, the employee is frequently required to remain in a stationary position
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Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings
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Outdoor environment in all types of weather
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Work in inclement weather
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Occasional unsanitary conditions in units
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Office environment The noise level in the work environment is usually moderate
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High level of interaction with external/internal clients
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Outside environment Subject to environmental elements when conducting visits to various sites or participating in outside events