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Medical Front Office

New Orleans, LA

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Description

Seeking a Medical Front Desk Receptionist that will function as the Patient Liaison, providing an avenue of communication between patients, referring physician clinic contacts, and clinic physicians.

Monday - Friday 7:30a-4p 

Pay == $15HR 

 

  • Ensures timely response to phone calls from patients, patient families and referring physicians
  • Serves to prioritize nature of phone calls and assesses insurance status
  • Arranges for reminder calls for patients and coordinates patient scheduling for the clinic
  • Provides necessary office files and requests outside medical records
  • Ensures emergency phone calls are directed to the appropriate physician immediately
  • Quality of care and marketing surveys
  • Interfaces the office staff in terms of cross-coverage when someone is away

 

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Job Requirements

  • Strong customer service/patient relation skills
  • 3+ years of Customer Service and Medical Office experience 
  • Ability to establish priorities and interact professionally with individuals
  • Knowledge of medical terminology 
  • Knowledge of Microsoft Word and Excel
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