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Customer Service Rep / Warehouse Associate

West Valley City, UT

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Description

Our client in West Valley is looking for an enthusiastic Customer Service Rep who is willing to assist with warehouse duties!

This is a great 1st Shift Temp-to-Hire opportunity!

Shift Hours: 8AM – 4:30PM

Pay: $18.00 - $20.00/hr (DOE)

Requirements for Customer Service Rep:

  • Daily telephone contact with external and internal customers regarding product information, needs and availability, etc.
  • Enter orders into the systems; respond to customer requests to ensure highest level of customer service
  • Follow-up with customers regarding the status of their open orders and relay shipping information; utilize CRM solutions to initiate and process customer cases and create reports
  • Initiate and process customer claims and disputes; distribute customer email inquiries to the appropriate branch personnel
  • Perform assigned tasks utilizing standard work and policies to ensure a clean and safe working environment
  • Assist with inventory tracking, maintenance, and overall restocking efforts of the branch
  • Greet all will call customers and ensure their orders are completed expeditiously
  • Review dealer web orders to determine if they require special handling due to inventory, location, or special shipping instructions
  • Operate forklift and other branch equipment as required
  • Must have regular and predictable on-site attendance and the ability to work the shift and/or schedule to which you are assigned, as well as additional hours as needed
  • Keep information confidential

Benefits:

  • Medical, Dental, Vision
  • Get paid weekly
  • Free online skill-building courses
  • Temp-to-Hire

Apply now for our Customer Service / Warehouse Associate position!

Members of Military and Veterans are Encouraged to Apply!

Apply Now