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CUSTOMER SERVICE REPRESENTATIVE

TALLAHASSEE, FL

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Description

Temp to hire position.

Minimum 1 year commitment to the company.

Start date for position is JANUARY 9, 2023. Testing must be completed to be considered for the position.

MUST HAVE AN UPDATED RESUME.

Schedule: Candidates must have open availability. Schedule will be assigned once training is successfully completed. Will have overtime. Training will be Monday-Friday, 3pm-11pm.

Pay rate: $17.50/ph

All candidates must clear the background/drug screening and skills testing. Selected candidate(s) will train for 8 weeks, Monday-Friday, 3PM-11PM for the position (subject to change). Once training is successfully completed, the client will discuss the new available schedule.

Minimum Training and Experience

Possession of a high school diploma or an equivalent recognized certificate and four years of staff, administrative, or professional experience that includes credit and collections, billing, accounts systems, or customer service; or possession of a bachelor's degree in accounting, finance, or a related field; or an equivalent combination of training and experience.

MAJOR FUNCTION

This is responsible clerical work in establishing service accounts requiring extensive public contact in handling specialized, difficult or problem accounts. Work is performed with considerable independence and under the general supervision of a supervisor. Work is reviewed through observation and inspection for accuracy through internal controls and by results obtained.

ESSENTIAL AND OTHER IMPORTANT JOB DUTIES

Meets the Customers interested in establishing service. Helps customers referred from subordinates due to complexity of accounts or customers seeking satisfaction at a higher level of administration. Establishes deposit requirements on major new commercial accounts. Works with superiors in gathering information and performing studies on services.

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