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Product Assessment

Piscataway, NJ

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Description

Product Assessment / Quality Control Specialist positions available in Piscataway, NJ

City - Piscataway, NJ
Position – Product Assessment / Quality Control
Shift - Morning (1st)
Salary per hour - $19.00
Schedule - 6:00am to 2:30pm
Days - Monday to Friday (Two Saturdays per month are required)

Job Description and Responsibilities:

• Manage and process all incoming repairs by entering required data into company system.
• Inspect all incoming repairs to assess the conditions of the item and determine if the product is repairable.
• Keep track of all incorrect and missing data.
• Use the system to access technical data to process the repair when repair instructions are provided.
• Record and keep track of repair warranties to ensure proper departments are advised.
• Communication with Support to report feedback on received shipments and to ensure that performance results and/or issues are properly relayed to the client.
• Communication with floor supervisors and/or Artisans concerning any technical questions.
• Work through any customer service issues on rush shipments.
• Perform other duties as assigned to meet business objectives and goals.

Minimum job requirements (Education, Knowledge, Skills, and Abilities):

• Ability to work well under pressure (100% minimum)
• Organizational Skills (100% minimum)
• Verbal & Written Communication Skills (100% minimum)
• Computer literacy (80% minimum)
• Multitasker (100% minimum)
• Team Player (100% minimum)
• English Language (100% minimum)
• Email Etiquette (100% minimum)
• Attention to small detail (100% minimum)
• Minimum Education required: High School Diploma or GED.

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