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Guest Services Training Instructor


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Guest Services Training Instructor:

Remedy Intelligent Staffing is looking for a temporary guest services training instructor for a reputable company in the airline industry.

The guest services training instructor will be supporting the transition and implementation of a new software that they will become a subject matter expert in, in order to train and instruct others.

Job Duties:

  • Serve as classroom and/or field trainer/instructor to provide initial qualification and skills training in new software
  • Lead the Guest Services team as the SME for all check in functionalities during the initial cutover period to new airport check in system.
  • Conduct delivery of all training materials. Conduct quality control activities to assure the accuracy and adequacy of each training product including in-process/final review, editing for compliance with all applicable regulations and standards, validation and change verification.
  • Ensure efficient and effective training delivery and field support during cutover.
  • Provide technical and operational expertise for training device hardware and software testing and utilization.
  • Interface with hardware, software, and human systems integration engineering personnel to support product improvement.
  • Partner closely with subject matter experts to enhance and develop training curricula and resources, to ensure that training curricula is relevant to new operating system.
  • Learn and fully understand the new system to support the operations and training during transition.
  • Responsible for ensuring all training delivery is conducted to Airlines standards and expectations.
  • Perform other duties as assigned by Manager


  • ?Bachelor's degree or equivalent years of experience
  • Proficient in MS applications: Outlook, Word, Excel and Power Point
  • Experience in Sabre and or Amadeus/Altea operating system
  • Experience with Airport Operations Processes, including Policies and Procedures.
  • Familiar with Reservations/Call center Processes, including Policies and Procedures.
  • Experience with working in an Airport Operations environment.
  • Public speaking or instructional delivery experience.

 Pay:  Up to $25 per hour, based on experience

Remedy Benefits:

  • Medical, Dental, Vision, & Prescription Drug Coverage
  • IRA retirement plan
  • Free Online Skill Classes
  • Employee Discount Program
  • Weekly Pay!
  • Start Work Immediately!


***In-state applicants only as client companies expect candidates to interview for positions as soon as possible***


Why Remedy Intelligent Staffing?

For over 20 years, Remedy Intelligent Staffing of Honolulu has been assisting Hawaii’s businesses with their staffing needs. Remedy Intelligent Staffing is a franchise office of Employbridge, the nation’s largest industrial staffing company with over 400 locations across the United States. This strong corporate backing coupled with our first-hand knowledge of local businesses makes Remedy one of Hawaii’s top staffing firms.


We strive to provide our associates with the resources and opportunities to meet their long-term career goals and are a free resource to you in your job search! Our goal is to career path candidates to find a long-term position with great local companies.


We are proud to offer our associates a multitude of benefits. Our health plan includes medical, vision, and drug with an optional dental rider. We also have a retirement plan, life insurance options for you and your family, software skills training and development opportunities, free college accredited classes through Penn Foster, employee discounts from major retailers and more!


Being part of Remedy means that you have immediate access to incredible job opportunities with some of the island’s leading companies. Whether you’re secure a temporary, temp-to-hire position, or direct hire position through us, we want your experience as a Remedy Associate to be positive and rewarding.


We look forward to welcoming you to the Remedy Ohana!


Click here to learn about Remedy Intelligent Staffing: https://www.youtube.com/watch?v=ojRCMcseWOo&feature=emb_logo



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