Looking to get your foot in the door at a fantastic company?
Want to be a hero every day? Be a part of AAA - a company known for providing best-in-class service to its members when they need help the most! There is nothing like the feeling of providing safety, security and peace of mind to members when they call for emergency roadside assistance.
Shift: 2nd, 3:30PM - 12PM (one weekend day required!)
Job Duties: Providing customer service during every member interaction. Responding to a high volume of emergency road service requests in a call center environment. Responding to member needs with empathy and understanding while gathering information and providing solutions to get members back on the road. Exceeding performance metrics by following detailed call intake processes and efficiently working through calls in a timely fashion. Job Requirements: Six months of customer service experience. Call center experience preferred but not required. Company will train a great candidate! Ability to provide a high level of customer service in a professional environment. Ability to navigate a computer and multiple applications, proficiency in Microsoft. Benefits: Contract to hire after 90 days! Weekly pay Direct deposit or pay card Immediate health benefits through Remedy Staffing Referral program This is a challenging and rewarding position that requires passion and commitment to the well-being of others.
Do you like working in a fast paced environment? Are you good at making decisions and offering solutions? Are you reliable and punctual?