Job Posting

Large Freight Forwarding Company is looking for a Customer Service Representative to join their team!

Schedule: Tuesday - Saturday 11:00am - 7:30pm

Job duties: 

• Ensure timely movement of cargo from origin to destination
• Coordinate all necessary deliveries and resolve any problems that occur during transport to build customer and vendor satisfaction.
• Assist the sales team to achieve goals for customer retention and new sales
• Communicate requirements with customer to avoid any transit delays
• Process billing accurately and in a timely manner
• Other duties as assigned

Job Qualifications:

• Must have 2+ years of customer service experience, logistics preferred
• Must be able to utilize computer and software effectively: email, web browsing, Microsoft Word, Excel and Outlook
• Must be able to handle high-pressure situations and be able to multi-task
• Must have excellent written and verbal communication skills