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Customer Service Representative (Tuesday- Saturday 11:00AM - 7:30PM)

Honolulu, HI

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Description

Large Freight Forwarding Company is looking for a Customer Service Representative to join their team!

Schedule: Tuesday - Saturday 11:00am - 7:30pm

Job duties: 

  • Ensure timely movement of cargo from origin to destination
  • Coordinate all necessary deliveries and resolve any problems that occur during transport to build customer and vendor satisfaction.
  • Assist the sales team to achieve goals for customer retention and new sales
  • Communicate requirements with customer to avoid any transit delays
  • Process billing accurately and in a timely manner
  • Other duties as assigned

Job Qualifications:

  • Must have 2+ years of customer service experience, logistics preferred
  • Must be able to utilize computer and software effectively: email, web browsing, Microsoft Word, Excel and Outlook
  • Must be able to handle high-pressure situations and be able to multi-task
  • Must have excellent written and verbal communication skills
Apply Now