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Customer Service Agent

Honolulu, HI

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Large Freight Forwarding Company is looking for a Customer Service Agent to join their team!

Schedule: Tuesday - Saturday 6:00am - 2:30pm

Job duties: 

  • Ensure movement of cargo to fulfill customer's request and insure procedures are followed at all times
  • Process paperwork timely and accurately with various carriers
  • Assist the sales team to achieve goals for customer retention and new sales
  • Communicate requirements with customer to avoid any transit delays
  • Process billing accurately and in a timely manner
  • Other duties as assigned

Job Qualifications:

  • Must have 2+ years of customer service experience, logistics preferred
  • Must be able to utilize computer and software effectively: email, web browsing, Microsoft Word, Excel and Outlook
  • Must be able to handle high-pressure situations and be able to multi-task
  • Must have excellent written and verbal communication skills

Pay: $17 per hour

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