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Patient Service Representative

Miami, FL

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Title: Patient Service Representative | Bilingual Spanish / English

Employment Type: Remote; Contract to Hire

Salary: $15.25/hr

Schedule: M - S | Must be open to flexible shift between 7:00 AM - 8:00 PM - Open to Weekends ; FULL-TIME

Industry: Healthcare - Client requires proof of COVID vaccination for all employees. Must be willing to provide.

 Remedy Staffing is looking for Patient Service Representatives! Assist with entering patient information, scheduling appointments, and research and resolve various issues, in a REMOTE call center environment.

 Job Responsibilities:

  • Answer inbound calls from patients and obtain information from both new and existing patients.
  • Enter and update patient information into system, Schedule patients for appointments, transfer calls to nurses and physicians.
  • Create new patient accounts and enter all information needed into system.
  • Conduct outbound calls to patients and physician offices.

 Job Requirements:

  • GED or High School Diploma REQUIRED
  • Previous medical experience is REQUIRED
  • Bilingual Spanish / English REQUIRED
  • Previous call center experience is highly preferred
  • Ability to navigate multiple computer systems and type 30 WPM
  • Ability to use Microsoft Office applications such as Word, Excel and Outlook

Job Requirements

If you have any questions about this job, please contact Samantha Sapp at

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