Member Services Representative

Honolulu, HI

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New Credit Union is looking for a Member Services Representative to join their team!

Job Duties:

  • Assist members with inquiries via telephone, in person, email, and through their website
  • Accurately perform transactions and processes
  • Enroll new members and update membership accounts
  • Investigate member issues and process disputes on members’ accounts
  • Ensure full understanding of lending policies and procedures to assist members in completing loan applications
  • Assist branch staff with loan documents and funding
  • Other duties as assigned


  • 1+ years in working for a financial institution required, call center experience a plus
  • 2+ years working in the customer service industry required
  • 2+ years experience with cash handling experience
  • Lending experience is required
  • Proficient in Microsoft Office
  • NMLS certification a plus
  • High school diploma or equivalent

Pay: $18-$22 per hour

For immediate consideration apply online today!

Apply Now