Staffing Specialist

Honolulu, HI

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Description

Remedy Intelligent Staffing is hiring for an internal Staffing Specialist to join their team! This is a Direct Hire, Permanent position! Remedy Intelligent Staffing is a full-service staffing firm who primarily focuses on long-term placements in the business professional area.

Staffing Specialist Purpose: To make appropriate hiring, employment and management decisions using discretion and independent judgment which will maximize profits and minimize risk.

Reports to: Director, Staffing & Operations

Responsibilities:

Staffing:

  • Interview, screen and evaluate potential applicants.
  • Use discretion and independent judgment to determine the best applicants to represent Remedy.
  • Match the appropriate candidates with client’s expectations and requirements.
  • Solicit, interview, evaluate, select, hire and mentor remote associates. Evaluate and select the most qualified candidate for client consideration.
  • Verify and document associate’s “right to work” in the US. Make the appropriate documentations.
  • Instruct, train and orient associate on company policies and expectations about the particular assignment.

 Associate Relations:

  • Handle overall associate retention and relationships to ensure that associates keep Remedy top of mind for their job search.
  • Work with your partner to coordinate associate interviews, job confirmations, and job offers.
  • Handle associate’s complaints, grievances, questions and concerns. Refer all HR issues to Director, Staffing & Operations.
  • Counsel and terminate associates when necessary.

 Client Relations:

  • Work on a team to discuss clients exact staffing needs. Identify the essential functions and job descriptions of the open position to better source candidates with your partner.
  • Assess Remedy’s ability to satisfy these needs through recruiting, interviewing, and evaluating if associates are a match.
  • Support your Staffing Specialist partner in their absence to use every contact with clients (Quality Check, Arrival and Extension Calls) as a marketing opportunity to sell additional services.
  • In your partner’s absence provide exceptional customer service to clients by ascertaining the needs of the client.
  • Work with your partner to understand the needs of the client by solidifying client relationships by regular calls/visits, and correspondences.
  • In your partner’s absence, establish and confirm rates and term agreements with clients prior to initiating an order.
  • Serve as an on-call representative after hours, responding to any work-related emergencies via email and/or phone.

Expectations:

Confidentiality is critical at this capacity, as it affords access to sensitive company and associate information.

This position requires individuals to be highly organized in order to meet the demands of the company and the demand of our clients. Time-management skills will need to be well established to meet schedules and guidelines as well as keep orders filled.

As part of our operation, the Staffing Specialist is expected to stay until the job is finished and the orders are filled. In addition, the Staffing Specialist should plan to take phone numbers home of associates who are hard to reach during business days in order to fill every order. Staffing Specialist is required to meet the minimum company standards of performance for gross margin and activity levels.

Requirements:

  • Bachelor’s degree plus 1-3 years of related professional experience
  • Customer service skills
  • Proficient in Microsoft Office
  • Strong written and verbal communication skills, including grammar

Pay:  Annual salary based on experience

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