Gift Shop Manager


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Gift Shop Manager

Job Located at the Caldwell Zoo


  • Generally 8:30am-5:30pm with a lunch break. Manager will create and coordinate scheduled days of week. Ability to create set or rotating schedule.
  • Required to work at least one weekend day per week during peak season.

Pay: $40,000 DOE

Excellent Employer Paid Benefits: Medical, Dental, Life, Disability, 401k, and PTO accrual

Job Responsibilities:

  • Responsible for all daily operations of the Caldwell Zoo Gift Shop.
  • Responsible for hiring, firing, training, supervising, counseling and scheduling employees.
  • Assist customers in the store while providing excellent customer service to all visitors.
  • Operate cash register Point of Sale (POS) system and assist in correcting errors.
  • Responsible for buying, ordering and receiving merchandise from various vendors to sell in the store.
  • Create and setting floor displays for merchandise to be sold.
  • Track store inventory and enter data into the inventory control software.
  • Daily data entry in back office system.
  • Run daily sales reports.
  • Responsible for daily cash control and balancing.
  • Setting and creating an annual budget while meeting sales goals.
  • Stocking, straightening and cleaning of store.
  • Other various duties as needed or required.

Job Requirements


  • Must have prior experience in management.
  • Previous experience as a merchandise buyer preferred.
  • Must have excellent computer skills.
  • Must have excellent math and reading skills.
  • Must have experience using Point of Sale (POS) system.
  • Must have cash handling experience.
  • Experience using 10-key.
  • Good communication and interpersonal skills.
  • Must have experience using various software including Excel, Word, Outlook, and Inventory Control Software.


  • Dedicated
  • Energetic
  • Hard worker
  • Excited about job
  • Punctual
  • Dependable


***Criminal Background Check, Drug Screen and Credit Check assessments will be given.***

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