IT Help Desk Analyst

Honolulu, HI

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Description

Large insurance company located in downtown Honolulu seeking an IT Help Desk Analyst to join their team!

Job Duties:

  • Ensure that all Tier 1 and Tier 2 computer hardware, software, telecommunications, mobile device and other IT related requests are resolved
  • Complete software installations
  • Accurately log all service requests tracking their status
  • Perform physical set up or relocation of desktop computers and other equipment
  • Other duties as assigned

Qualifications:

  • 3 years of work experience in IT field required
  • Associates degree in Computer Science or related field preferred
  • Proficient in Microsoft Windows based operating systems and Microsoft 365 applications

Pay: Up to $48,000 annually

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