Customer Service Agent (Mon - Fri Mid Shift)

Honolulu, HI

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Description

Large Freight Forwarding Company is looking for a Customer Service Agent to join their team!

Schedule: Monday - Friday 11:00am - 7:30pm

Job duties: 

  • Insure movement of cargo to fulfill customer's request and insure procedures are followed at all times
  • Process paperwork timely and accurately with various carriers
  • Assist the sales team to achieve goals for customer retention nd new sales
  • communicate requirements with customer to avoid any transit delays
  • Process billing accurately and in a timely manner
  • Other duties as assigned

Job Qualifications:

  • Must have 2+ years of customer service experience, logistics preferred
  • Must be able to utilize computer and software effectively: email, web browsing, Microsoft Word, Excel and Outlook
  • Must be able to handle high-pressure situations and be able to multi-task
  • Must have excellent written and verbal communication skills

Pay: $15 - $17 per hour

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