The Operations Team Lead has general responsibility for coordinating and supervising all operational activities, which they are assigned to on a daily basis. Under the direction of the Operations Supervisor, the Operations Team Lead is responsible for supervision of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives.
As part of the team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
? Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands
? Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to: shipping, receiving, picking, and/or quality control
? Will assist in forklift operation and certification for new and existing associates
? Supervise and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring that all products is properly counted.
? Efficiently and accurately load orders according to the appropriate doors and trailers.
? All shipping/receiving/picking functions will be processed as defined by the Standard Operating Procedures.
? Researches discrepancies that may occur in the shipping and receiving process.
? Responsible for conducting yourself in a professional manner in appearance and communications at all times.
? May communicate with customers telephonically, electronically, or in person.