Customer Service Rep

LACKAWANNA, NY

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Description

Customer service/light inside sales/general office Work No Holidays/No Weekends.

16-20 hours per week (2-3 days per week) with the flexibility to work up to 40 hours if needed to cover vacation (only a few times a year)

$15-17/hr

Looking for dependable/flexible associates with excellent communication skills (written/verbal/phone)

Skills needed:

  • Computer skills - excel (strong), word, outlook
  • ERP - Sage - looking for a fast learner
  • Prior customer service experience

Job Duties:

  • Shipping- Contacting trucking companies when the orders are ready to ship
  • Process Bill of ladings
  • Scheduling the shipping by phone or computer.
  • Emailing customers the tracking numbers & entering sales orders, checking pricing etc.
  • General office, filing, "small office" type environment where everyone pitches in changing the toilet paper etc.
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