Customer Service Associate - 1st Shift

Oshkosh, WI

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Are you looking for a Customer Service position that allows you to use your excellent computer and communication skills? Remedy is looking for an experienced Customer Service Associate to start right away! This company offers competitive pay and summer hours, located in Oshkosh, WI! 

Shift: 1st shift- 8:00am to 5:00pm Mon-Fri w/ 1 hour unpaid lunch **Shorter Fridays for Summer Hours offered!

Pay: $16+/hour, based on experience

Job Duties of the Customer Service Associate: 

  • Enter tracking and update order status in system to ensure proper reporting
  • Follow up on order statuses daily and work closely with customers and vendors
  • Assist with pricing questions and issues 
  • About 80% of the communication will be via email, but the rest would be on the phone
  • Document and enter data into system, as well as in Microsoft Word and Excel
  • May be a backup to the Receptionist or Customer Service Representative at times
  • If prior experience, would work with Adobe Illustrator or Photoshop 

Job Requirements

  • Experience in a customer service role involving problem-solving required
  • Great communication skills 
  • Must be comfortable using a computer to look up information and enter data as well as work with Word and Excel
  • Experience w/ Adobe Illustrator and Photoshop are a plus
  • HS Diploma or equivalent 
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