Job Posting

Remedy Staffing is seeking a customer service representative to provides customers with exceptional customer service skills by providing product information, entering customer orders, and working in a high stress, fast paced, fluctuating environment. 

Job Duties Include:

• Collect and enters orders via fax or email along with confirming order pricing/updates if necessary.
• Notify customer of deliveries or update customer on delivery delays.
• Answer/returning customer phone calls or emails throughout the day promptly, with the ability to answer product questions, respond to customer inquiries, document and research.
• Manage time to meet daily deadlines.
• Work with Customer Service team to stay updated on product knowledge.
• Problem-solving and forward thinking to resolve customer inquiries or concerns.
• Assist with ongoing projects as required. 

Apply today at www.remedystafing.com or call 585.226.6090

• Excellent attention to detail
• Excellent verbal and written communication skills and phone etiquette, including active listening
• Excellent time management
• Service oriented and able to resolve customer grievances
• Ability to easily shift duties
• Ability to successfully multitask without compromising quality
• Dependable and reliable, needs little direction or supervision
• Thrives in a high-pressure environment
• Ability to remain professional and courteous with customers at all times
• Office environment 
• Prolonged sitting