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Help Desk Technician

Virginia Beach, VA

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Remedy Staffing is currently seeking a Tier 1 Service Desk Technician in Virginia Beach, VA for IMMEDIATE HIRE.

Pay: $15-$18 DOE

Hours: 1st Shift, Full-time


Tier 1 Service Desk Technician Responsibilities Include:

  • Ensure professional, timely and polite support to all our clients
    Have in depth knowledge of our tools and ticketing procedures
    Follow standard help desk protocols, procedures and guidelines as provided
    Identify, troubleshoot and resolve a wide range of computer & network related problems
    Basic understanding of client Line of Business (LOB) applications and associated third party vendors
    Stay current with system information, changes and information technology updates
    Be professional, courteous, and helpful to co-workers and embrace diversity
    Onsite work at customer site, when required.
    Any other special projects or tasks assigned


  • Medical, Dental, Vision & Disability
  • Free Online Skill Building Training
  • Weekly Pay

APPLY TODAY for IMMEDIATE CONSIDERATION for our Tier 1 Service Desk Tech position! College Students who are working on a degree in Information Technology are encouraged to apply!

Members of the Military and Veterans Encouraged to Apply!

Apply Now