Job Posting

1st shift Customer Service Reps needed in the Amherst area!

Shift: 1st shift-ranging from M-F 9a-5:30pm. The facility is open M-TH 8am-11pm FRI: 8am-9pm and SAT: 8am-9:30pm 

Payrate: $14.40/Hr.

Description:

• Assist customers with their early lease terminations
• Quote remaining payments on vehicle lease
• Submit orders for vehicle inspections 
• Provide customers and dealers with over mileage information
• Assist customers who are looking to refinance their lease
• Follow clients’ policy to aid customers during post maturity stage
• Perform other duties as assigned 

Qualifications:

• High school diploma or GED
• Minimum one year experience in a high-volume call center
• Demonstrated ability to take independent initiative
• Intermediate proficiency with Windows based software programs (i.e. MSWord, Excel)
• Solid analytical and multi-tasking skills that result in solid decision-making skills and time management
• Strong customer/client focus with the ability to resolve issues with a positive outcome
• Comfort working in a fast-paced, high-volume office setting with great attention to detail