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Customer Service

Des Moines, IA

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Immediate 3rd Shift Work From Home Temp-To-Hire Customer Service Opening on the East side of Des Moines, IA!

Pay: $11.00 / Hour

Hours: 8:30 PM – 7:00 AM 4 days/week

Customer Service Duties:

  • Answer all incoming telephone calls
  • Confirm eligibility, scheduling and appropriate mode of transportation
  • Maintain a professional, courteous demeanor with all callers
  • Scheduling patient trips to and from doctor appointments
  • Assign reservations to transportation providers
  • Tracks specific passengers and trip progress

Job Requirements

  • Typing skills of 30WPM
  • Ability to navigate computer software programs simultaneously
  • One year of previous customer service experience preferred not required
  • Experience in a high stress and high call volume center
  • Proficient with Microsoft Office software
  • Access to high-speed internet from home
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