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Sea Import Coordinator

Jersey City, NJ

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Sea Import Coordinator in Jersey City NJ

Shift: 1st
Hours: 9:am to 5:00 p M-F

Position Summary

Responsibilities include but are not limited to the coordination of Sea Import shipments such as opening import files, production of internal documentation, updating import status’s, assisting and advising customers of Arrival, arranging deliveries, processing invoices (including price conversions and verifying shipment weight and volume), dealing with e-mail queries, Overseas offices as well as ensuring that excellent standard of data accuracy is maintained in a timely and efficient manner.

Duties and Responsibilities

• Adhere to policy and procedures and ensure that all work is carried out to preset service levels
• Disciplined and professional attitude must always be displayed
• All communications via telephone, e mail, Facsimile etc. are to handle in a professional manner, as this reflects our company
• Ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible
• Always maximize profitability on all files handled as well as to be cost conscious
• Credit check all files according to policy and escalate irregularities where appropriate
• Ensure all filing, both physical and electronic, is done regularly, tidily and accurately
• Clear desk policy must always be adhered to, without exception
• All correspondence, relevant to a specific job file, must always be kept in the job file
• All actions must be recorded on the job files
• All accreditations i.e.: ISO9001(Quality), always must be adhered to
• To build close, strong relationships with all our Customers, Overseas agents and Service providers
• To identify areas of our business which require improvements i.e.: operational processes, cost control, customer service, attention to detail and work with your colleagues to resolve accordingly
• Always provide 1st class customer service a

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