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Customer Service/ Call Center

Columbus, OH

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$14 - $18 / hour for Experienced Call Center Agents/Telemarketers

Our client is located west of downtown, Columbus conveniently on the bus route. They have created a different work experience, which results in more satisfied team members with career paths and bright futures. 

This role will be responsible for providing potential customers with education on energy or home improvement products. Call Center Agents will obtain, verify and input all pertinent information into the database, follow-up on leads, generate new leads, provide product education, overcome objections and close the sale. 

**This is a DIRECT HIRE Opportunity**

Schedule: Monday - Friday 12:30PM - 9:00PM + occasional OT

Starting Pay: $14 - $18/hour based on experience 

The desired CALL CENTER candidate will bring the following qualifications to this role:

  • Candidate must have good communication skills, both written and verbal, and a desire for personal and professional growth
  • Makes a great first impression on the phone
  • Fosters a personalized and helpful experience for clients, winning their trust and confidence
  • Improves skills through practice
  • Applies new knowledge or skills quickly
  • Solves problems and takes advantage of opportunities without being asked

 Benefits include:

  • Client is located just west of downtown, on a major COTA bus route, with free parking.
  • Significant Sales Incentives paid monthly
  • Medical, dental and vision insurance

There are amazing opportunities to grow with this position, including potential leadership opportunities in the near future.


Job Requirements

Required Qualifications for CALL CENTER Associate:

  • Minimum of 1 year in a Customer Service OR 6 months in a Telesales role
  • Results-driven and committed to meeting individual and team goals
  • Strong PC and problem-solving skills
  • High School diploma or equivalent required
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