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Rochester, NY

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-Primary responsibility is facilitating the daily independent contractor services, and resolution of service, routing, and delivery issues.

-Analyze freight volume in relation to daily independent contractor availability.

-Compiles statistics and reports for branch operations.

-Serves as the main communication contact for independent contractor drivers.

-Embrace diversity and foster a respectful environment for both employees and customers.

Job Requirements

-Must have prior customer service experience including use of Microsoft office

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